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      Ziply Fiber

      Engaged Employer

      Ziply Fiber reviews

      2.3

      35% would recommend to a friend

      (184 total reviews)

      27% positive business outlook

      Ratings by demographic groups

      Ziply Fiber has an employee rating of 2.3 out of 5 stars, based on 184 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ziply Fiber employee rating is 36% below average for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      184 reviews
      2.0
      Jul 17, 2025

      Decent company but upper mgmt issues

      Network technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Steady pay, plenty of overtime

      Cons

      Constant shuffling of job titles and responsibilities, directives from upper management to skip established steps

      avatar
      Ziply Fiber Response
      9mo
      Thank you for sharing your perspective and for your years of service at Ziply Fiber. We’re glad to hear you valued the steady pay and overtime opportunities during your time with us. We understand that change, such as adjustments to roles, responsibilities, or processes, can sometimes feel challenging. Our goal is to ensure that any changes we make are guided by the intent to strengthen our organization and create positive outcomes for both employees and customers We appreciate your contributions and wish you the best in your future endeavors. If you would like to share further feedback, please email us at Ziplyfeedback@ziply.com.
      4.0
      Jul 2, 2025

      Growing company

      Community development manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, tons of PTO, lots of great coworkers. Lots of opportunity to move into different roles due to the fast growth.

      Cons

      Growing so fast that sometimes people are promoted with zero leadership experience. Departments are fairly siloed and don’t regularly share information or updates.

      avatar
      Ziply Fiber Response
      9mo
      Thank you for taking the time to share your experience—we’re glad to hear you’re enjoying the benefits, PTO, and strong relationships with your teammates. We’re especially pleased that you see opportunity in our continued growth and internal mobility. As we grow, we’re focused on further enhancing leadership development and encouraging stronger collaboration across teams. With our expanding footprint, we see this as a chance to elevate how we communicate and support one another company-wide. Thank you for being a valued part of Ziply Fiber and for helping shape our future.
      2.0
      Jun 24, 2025

      Ziply Fiber DSAE role

      Direct sales account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Commission potential (only as a top performer, which is about 5% or reps) - Schedule flexibility. However, you must be constantly available and active on weekends and holidays in order to be a top performer. - Consistent incentives/rewards - Supervisor support for underperforming reps

      Cons

      - Repeating sales area (no new leads ever) - Just got rid of online customer canceled orders as a source of sale. - Upper management works harder to drive in more online orders than anything else (better roi) - CRM systems were unreliable and down often - 80-90% of reps did not hit quota month over month. The commissions are only worth it when you surpass the quota. - Quota also increased every month during my time there. - Irrelevant quota relief if taking time off or missing work - Too many reps for too small an area. They expected us to knock 75 doors per day with only 700-900 leads per month. - As a consistent top perfomer during my time there, simply knocking your leads over and over will never get you passed quota, much less to quota.

      avatar
      Ziply Fiber Response
      9mo
      Thank you for taking the time to share your detailed feedback about your experience as a Direct Sales Account Executive. We’re glad you found value in the commission potential, flexibility, incentives, and the support you received from your supervisor. We also appreciate your observations about territory management, lead quality, and quota expectations. We know sales roles can be demanding, and we strive to ensure reps have the resources and clarity they need to succeed. Quotas are designed to reflect real-world sales patterns and adjust seasonally—typically lower during winter and fall, and higher during spring and summer. This helps ensure expectations are aligned with customer behavior and market demand. We appreciate your time with Ziply Fiber and the contributions you made as part of the team. We wish you continued success in your next chapter. If you have any further feedback, please reach out to us at ZiplyFeedback@ziply.com.
      Viewing 31 - 33 of 184 Reviews
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      ReviewsZiply Fiber reviews

      Glassdoor has 195 Ziply Fiber reviews submitted anonymously by Ziply Fiber employees. Read employee reviews and ratings on Glassdoor to decide if Ziply Fiber is right for you.