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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      3.8

      73% would recommend to a friend

      (2,215 total reviews)
      avatar

      Henry Schuck

      77% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,215 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      2K reviews
      1.0
      Jun 26, 2023

      Stay Away

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Accurate data and exceptional software make this company a household name. If you're fortunate enough (or new to the company), you may enjoy some easy wins from inbound opportunities. However, due to market saturation, the economy, and other factors, the pace of such victories has significantly slowed down.

      Cons

      Where do I begin? Initially, you might feel like a valued asset, but that sentiment can quickly change. In reality, you're merely reduced to a number within the company. If you fail to meet the quota for two consecutive months (~1000K/month), you'll be put on a Performance Improvement Plan (PIP) without delay, and the flow of leads will gradually dwindle. The management team lacks proper training and fails to provide any meaningful support. Their responses usually consist of empty phrases like 'you got this' or 'you need to do better,' offering no practical assistance. The base pay for Account Executives (AEs) is dishearteningly low, particularly if you start as a Sales Development Representative (SDR) and work your way up. The work environment is incredibly stressful, compounded by unethical sales tactics. If I were in your shoes, I would strongly consider exploring other opportunities elsewhere

      avatar
      ZoomInfo Response
      3y
      Thank you for chiming in and leaving a review. We take all feedback seriously and aim to improve 1% better every day. We offer a half a dozen Core Leadership Development programs, leverage 360 review feedback for Executives and also are launching a new 1:1 Leadership coaching program called Better Up to develop increased Self Awareness, Impact and Resiliency. We aim to build high-functioning teams with empowered individuals who feel confident and supported in hitting their numbers. I’m disappointed that your experience was not positive and I will you luck in your next career move.
      5.0
      Jun 15, 2023

      Fast-paced, thriving company that rewards high achievers.

      Vp, executive recruitment
      Recommend
      CEO approval
      Business Outlook

      Pros

      I joined ZoomInfo 2.5 years ago and I couldn’t be happier with the decision. It is a company full of passionate go-getters. The company is extremely fast-paced. I would say that if you thrive in a super fast-paced environment, have a bias towards action, can make decisions where there is a lot of ambiguity, and are a difference maker, then ZI is the right culture for you. There are always growth opportunities for strong performers. So don’t let other reviews scare you if you have an all-in mentality. People who are dedicated and give 110% are rewarded, and soar to great heights here. Additionally, the culture is unlike any I have seen. It feels like everyone is working together to move the company ball forward and additionally, people are also helping you to be successful too. I have never seen such a collaborative, people-focused culture like this before. It is a delivery focused environment so expect to come in & make a positive impact fast.

      Cons

      If you are just looking to get a paycheck and invest 40 hrs a week then ZI isn’t the right company and you won’t last here. ZoomInfo will churn low performers or people who are toxic. It is a low ego environment so if you bring a bad attitude or don't treat people well you won't be here long.

      avatar
      ZoomInfo Response
      3y
      We are so happy that you have enjoyed your time at ZoomInfo. We appreciate your positive feedback on our collaborative and people-focused environment, and we value dedicated team members who make a positive impact. Thank you for being a valued part of our team!
      3.0
      Jun 15, 2023

      High Churn; You're a Cog

      Senior analytics manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The data is plentiful, clean, and accessible. It makes doing my job easy, and at times enjoyable. Many of the systems and infrastructure in place are truly best in class. Anyone in analytics knows the value of these fundamentals to your responsibilities and career growth. My ability to work in this data environment has definitely resulted in fast skill growth due to the ability to spend more time on the important stuff rather than data acquisition and cleaning. A great place to work to hone your skills. Get in, do 2 years, and get out.

      Cons

      The culture moved so fast. Too fast. If an idea takes more than 1 day to execute and show results, it won't get support. Some great ideas are also big ideas, which may take time. Unless you're in senior management, you won't be heard and won't get support for these projects. Ideas and direction are very top-down. I really feel like a cog in the machine. The work culture is also insane. You should plan to work 12-hour days at least 3x per week if you want to get promoted to director or above. They preach work-life balance, but their actions around promotions and layoffs speak differently. If you don't give it all, and then some, you won't succeed.

      avatar
      ZoomInfo Response
      3y
      Thanks for leaving a review. We pride ourselves on our thriving fast-paced culture and we absolutely want to hear from our employees who are responsible for making our success happen. We win because we innovate quickly and never slow down yet every day we strive to be 1% better. I encourage you to reach out your HR Business Partner to talk through these concerns. Thank you again for your feedback (and for your hard work at ZI!)
      Viewing 298 - 300 of 2,215 Reviews
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      ReviewsZoomInfo reviews

      Glassdoor has 2,263 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.