Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,264 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 73% of employees would recommend working at ZoomInfo to a friend and 63% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

73% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (220) , Account Executive (167) , Account Manager (125) , Software Engineer (55) , Customer Success Manager (48) , Sales Development Representative (44) , Senior Software Engineer (42) , Research Analyst (32) , Product Manager (26) , Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (19) , Marketing (18)

What are the pros of working at ZoomInfo according to real employee reviews?

"people are great and fun to work with cutting" ((in 227 reviews)); "Culture is great and they promote from within." ((in 163 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 121 reviews)); "Good pay and my life changed a lot after joining here." ((in 100 reviews)); "Great benefits and equity." ((in 93 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"No work/life balance" ((in 74 reviews)); "Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 72 reviews)); "Constant layoffs that they hide from the media and somehow it works" ((in 39 reviews)); "Management will not make you feel good about taking time off and there are multiple blackout dates throughout the year." ((in 14 reviews)); "internal favoritism is blatant and not able to be brought up" ((in 11 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

73% would recommend to a friend

(2,216 total reviews)

Henry Schuck

77% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,216 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,216 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

2.0

Aug 10, 2010

Falling apart at the seams

Engineering

Recommend

CEO approval

Business Outlook

Pros

challenging technical projects, lots of very talented people constantly exchanging ideas. Never ever boring, things are constantly changing and it's been a great place to exercise change management techniques. The current SEO is uber positive and loves promoting internal successes.

Cons

upper management resistance to moving exceptional people to new open positions, no career growth or support at all. Piling projects on top of projects, most individual contributors struggle to maintain focus between shifting priorities daily. no project planning is allowed, everything is dictated from above between meetings, leaving teams struggling to apply agile methods to a hopeless situation. everyone works tons of hours and upper mgmt has taken away abilities to flex hours around family, working from home, taking classes or training. Individual Managers have no power to influence, no ability to schedule or commit or not, only able to raise red flags and do the best with no support. Very sad. Such great potential to be a great place to work.

1.0

Jan 6, 2026

An unfortunate shell of its former self

Sales development

Recommend

CEO approval

Business Outlook

Pros

-Fast paced -Good people -Fantastic Tech Stack w -Surrounded by a lot of talented people

Cons

A complete shell of what ZoomInfo once was. During 2021-22 the company was the premier player in the space. The IPO was very exciting and a massive milestone but things quickly changed. A massive disconnect formed between CEO and business development, useless “innovation” and no clear angle for our teams to provide useful meetings for revenue. Senior BD lost focus on revenue and switched to empty KPIs and metrics to fulfill their own numbers. During this, our competitors filled gaps and caught up to us and even passed in many ways. I would highly consider what sort of sales environment you thrive in before looking at this company. -Pay dropped fast below industry standard -Boiler Room Sales -0 work/life balance if you want to get promoted -People are jumping ship faster than ever Very unfortunate, hopefully they can’t turn it around..

ZoomInfo Response

5mo

Thank you for taking the time to share such detailed feedback and for the years you invested with ZoomInfo. We are glad you experienced our fast pace, strong colleagues, and powerful tech stack. We also know the last few years have brought change, and we are focused on creating a world-class employee experience. Today we are shipping some of the most innovative products in our history, and our latest results reflect consecutive quarters of growth. – Jennifer Creticos, ZoomInfo Chief of Staff

2.0

Dec 3, 2025

Bad place to work

Account executive

Recommend

CEO approval

Business Outlook

Pros

Good people to work with.

Cons

Bad leadership and unattainable quotas.

ZoomInfo Response

7mo

Thank you for sharing your experience. I am sorry to hear you felt quotas were unattainable. Coming into this year we actually lowered quotas in most segments after closely reviewing capacity, inbound volume, and AE headcount to help put teams in a position to earn and win. While market shifts can affect demand in ways we cannot fully control, we do account for ramp and performance when we set expectations and compensation. As our customer mix and market conditions evolve, we have to adjust our sales capacity and targets so we can serve customers effectively and stay competitive. I appreciate your candid feedback. – Steven Bryerton, ZoomInfo SVP of New Business Sales

Viewing 316 - 318 of 2,216 Reviews

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Jobs at ZoomInfo

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Customer Solutions Analyst II

Sales Development Representative - Mid Market Customer

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Sales Development Representative – Enterprise

ZoomInfo

ZoomInfo reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Falling apart at the seams

An unfortunate shell of its former self

Bad place to work

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Jobs at ZoomInfo