Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,281 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 72% of employees would recommend working at ZoomInfo to a friend and 62% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

72% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (222) , Account Executive (168) , Account Manager (125) , Software Engineer (55) , Customer Success Manager (48) , Sales Development Representative (44) , Senior Software Engineer (43) , Research Analyst (32) , Product Manager (26) , Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (19) , Marketing (18)

What are the pros of working at ZoomInfo according to real employee reviews?

"Great people and very passionate" ((in 230 reviews)); "Culture is great and they promote from within." ((in 170 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 122 reviews)); "Good pay and my life changed a lot after joining here." ((in 99 reviews)); "Great benefits and truly talented teammates." ((in 98 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 79 reviews)); "Constant layoffs that they hide from the media and somehow it works" ((in 37 reviews)); "Favoritism is pretty rampant." ((in 13 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 10 reviews)); "Management will not make you feel good about taking time off and there are multiple blackout dates throughout the year." ((in 10 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Seattle , Atlanta , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

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ZoomInfo

ZoomInfo reviews

3.8

72% would recommend to a friend

(472 total reviews)

Henry Schuck

76% approve of CEO

62% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.7

Work/Life balance

3.6

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

472 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Dec 10, 2024

Great workplace

Data engineer

Recommend

CEO approval

Business Outlook

Pros

Great people and pay is pretty good

Cons

Not great organizational culture, data is not first citizen in the company

ZoomInfo Response

Thank you for sharing feedback. We champion competitive pay and know that "the people" are one of the biggest reasons people join us and stay with us. We'd very much like to hear more detailed perspective about our organizational and data-centric culture (hrfeedback@zoominfo.com), if you're willing to share. We started as a data company -- its integrity, accuracy, compliance and security are core to how we operate, and believe a solid data foundation is what will win as we continue to innovate AI-powered GTM intelligence solutions for our customers and sales/marketing teams.

5.0

Dec 9, 2024

Good Opportunity

Outbound sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

Good opportunity to learn about sales, commission can be good on outbound teams

Cons

Cold calling can be a bit tiring but it comes with the SDR territory

ZoomInfo Response

Thank you for sharing your experience at ZoomInfo. While cold-calling can indeed be demanding, it's great to hear that you've found value in the sales learning opportunities and commission structure for outbound teams - these are key elements that make the SDR role a solid stepping stone in sales careers. Hope you're having a great Q4!

1.0

Dec 2, 2024

They quitly lay offs teams of people at a time

Mid-market account manager

Recommend

CEO approval

Business Outlook

Pros

The Direct management is Great! Pay is pretty good as well.

Cons

They quietly lay off whole teams of people and it looks like it doesn't matter if you are one of the top reps it only matters how long you are their for or if you have a "buddy" in management. They did not care about you and you are not a "difference Maker" in their eyes only care for the bottom line of the business. They want everyone to go back into the office when we live in a digital world. So if you are not within 50 miles from a office you are probably going to get laid off sooner than later.

Viewing 118 - 120 of 472 Reviews

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Jobs at ZoomInfo

Learning & Development Manager III

Software Engineer III

Customer Solutions Analyst II

Customer Solutions Analyst II

Sales Development Representative, New Business Mid-Market