Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,265 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 72% of employees would recommend working at ZoomInfo to a friend and 62% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

72% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (220) , Account Executive (167) , Account Manager (125) , Software Engineer (55) , Customer Success Manager (48) , Sales Development Representative (44) , Senior Software Engineer (42) , Research Analyst (32) , Product Manager (26) , Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (19) , Marketing (18)

What are the pros of working at ZoomInfo according to real employee reviews?

"people are great and fun to work with cutting" ((in 221 reviews)); "Culture is great and they promote from within." ((in 167 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 118 reviews)); "Great benefits and truly talented teammates." ((in 105 reviews)); "Good pay and my life changed a lot after joining here." ((in 100 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"No work/life balance" ((in 77 reviews)); "Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 74 reviews)); "Makes you wonder why so many changes and layoffs/ transitions when your pivot is not producing any result." ((in 40 reviews)); "internal favoritism is blatant and not able to be brought up" ((in 13 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 11 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

72% would recommend to a friend

(2,217 total reviews)

Henry Schuck

76% approve of CEO

62% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.7

Work/Life balance

3.6

Senior management

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Jan 20, 2014

It's a great time to work at ZoomInfo

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company and the industry is undergoing rapid transformation and it's a great time to be at ZoomInfo. The company is sitting on an incredibly under-monetized asset and represents a great opportunity. Despite it's recent growth, ZoomInfo has a huge potential ahead of itself.

Cons

Like any other company ZoomInfo has it's own set of challenges and quirks. Having said that, ZoomInfo continues to witness growth and with growth comes a set of challenges and difficult decisions not too different than other companies in similar stage of growth.

ZoomInfo Response

12y

Thank you for your review. We agree with you, it’s great a great time to work at ZoomInfo! As we continue to grow, we know that challenges and quirks will arise. We encourage you to speak directly with your manager and offer any feedback you have on overcoming these challenges. Thank you again for your review!

5.0

Jan 17, 2014

ZoomInfo Work Experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have joined ZoomInfo mid last year and so far so good. Have to say some of the reviews in here seems to be a bit harsh, since people from all departments have been friendly and ready to help right from the word go, especially the Sales Reps. Maybe some reviews in here have some true in it and if there is, they are outdated as I do not see it happening since I started anyway. I think it is a great company to work for and with great possibilities to grow or continuously grow personally and professionally. A great name to be associated with.

Cons

It is a rapid growing company and therefore a lot to do. For some companies this might be a bad thing. At ZoomInfo has the opposite affect. It knows exactly where it wants to be and gets the right motivated people to make it happen and achieve personal, team and company goals.

4.0

Dec 18, 2013

Good place to work

Software developer

Recommend

CEO approval

Business Outlook

Pros

There are lots of good people in the company, but probably will depend on the team. Flexible work environment. Culture is very relaxed and no one is counting the clock....you're just entrusted to get your job done. The campus is decent, the benefits and the compensation are good if you make sure to ask for what you are worth.

Cons

Not that many. Sometimes it becomes difficult to make the work and life balance.

Viewing 1732 - 1734 of 2,217 Reviews

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