ZoomInfo reviews

3.8

73% would recommend to a friend

(2,215 total reviews)
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Henry Schuck

77% approve of CEO

63% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,215 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

ZoomInfo has a genuinely strong culture of accessibility and collaboration. The management structure is relatively flat, which means you can engage directly with senior leaders without layers of bureaucracy. That includes regular visibility and access to Henry Schuck, which is unusual and valuable. Decision making is fast and pragmatic. Ideas move quickly from discussion to action, and there is a clear bias toward getting things done rather than over-analysing. The overall quality of people across the organisation is very high. Teams are capable, motivated, and supportive of one another. There is a strong sense that people want each other to succeed, and that shows up in day-to-day interactions and cross-team work. There is also a consistency in how the company approaches value creation. People understand the mission and pull in the same direction, which makes collaboration easier and more effective.

Cons

The pace can be intense at times, particularly given the speed of decision making and execution. This can require a high level of personal organisation and resilience. Because things move quickly, there can occasionally be a need to revisit or refine decisions after initial implementation. This is part of the trade-off for speed but can create some short-term ambiguity.

2.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

You can earn a LOT if you work your socks off there. YOUR manager will be the best thing for you, an amazing mentor and your team are lovely.

Cons

Toxic. Zero promotions. They promise you the world and give you nothing. They cut your commission once they see you earn a lot. They will jeopardise moving you up and keep you in your role. Leave the moment you can.

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ZoomInfo Response
5mo
Thank you for sharing your experience and for recognizing your manager and team. We are sorry to hear you left feeling discouraged regarding growth opportunities. Internal mobility and career progression are core priorities for ZoomInfo, particularly within our SDR organization. Contrary to your experience, dozens of our SDRs are promoted to AE or AM every year. In fact, 20% of all ZoomInfo employees were promoted in 2025, including 600 people in our Sales organization. We will continue to invest in clear paths, transparent expectations, and fair compensation so high performers can grow their careers here. – Chad Herring, ZoomInfo CHRO
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Glassdoor has 2,263 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.