Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,251 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 72% of employees would recommend working at ZoomInfo to a friend and 64% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

72% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (216) , Account Executive (167) , Account Manager (124) , Software Engineer (54) , Customer Success Manager (47) , Sales Development Representative (44) , Senior Software Engineer (41) , Research Analyst (32) , Product Manager (26) , Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (18) , Marketing (17)

What are the pros of working at ZoomInfo according to real employee reviews?

"Great people and very passionate" ((in 223 reviews)); "Culture is great and they promote from within." ((in 173 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 114 reviews)); "Good pay and my life changed a lot after joining here." ((in 96 reviews)); "Great benefits and equity." ((in 89 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 76 reviews)); "Constant layoffs that they hide from the media and somehow it works" ((in 37 reviews)); "internal favoritism is blatant and not able to be brought up" ((in 13 reviews)); "Management will not make you feel good about taking time off and there are multiple blackout dates throughout the year." ((in 11 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 9 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

72% would recommend to a friend

(2,203 total reviews)

Henry Schuck

77% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

4.0

May 13, 2024

Highly Professional HR Vasumathi

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

I will have to mention about the HR team. One of the most efficient and clearly communicating HR that I have ever come across. She was very professional with clarity in expectation and did things swiftly. Within a week the hiring was complete and all the while along not keeping the candidate in the dark was her attitude. The degree of professionalism and kindness that I saw in Vasumathi is one of the reasons for me to go ahead and choose Zoominfo team. She set the tone for the culture at the company which I definitely see is the vibe at the company.

Cons

No cons at the moment. It has a great culture and a high functional team

5.0

May 10, 2024

Great workplace and company culture

Senior customer onboarding manager ii

Recommend

CEO approval

Business Outlook

Pros

I loved the fact the interview process was so quick. HR Vasumathi was very helpful from the initial outreach till the final stage. She was very transparent and made sure all my questions were answered.

Cons

I have not encountered anything so far

3.0

Apr 29, 2024

good

Software engineer

Recommend

CEO approval

Business Outlook

Pros

good some times with better oppourtunities

Cons

hard to switch the tech stack

Viewing 2026 - 2028 of 2,203 Reviews

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Jobs at ZoomInfo

Sales Development Representative, New Business Mid-Market

Sales Development Representative, New Business Enterprise

Sales Development Representative – Enterprise

Senior Software Engineer

Principal Software Engineer

ZoomInfo

ZoomInfo reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Highly Professional HR Vasumathi

Great workplace and company culture

good

Top companies for "Compensation and Benefits" near you

Jobs at ZoomInfo