Does commercetools pay their employees well?

According to anonymously submitted Glassdoor reviews, commercetools employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at commercetools. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at commercetools?

30% of commercetools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated commercetools 3.0 out of 5 for work life balance, 2.4 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at commercetools?

Software Engineer (12) , Account Executive (5) , Marketing (5) , Product Manager (5) , Talent Acquisition Manager (5) , Senior Software Engineer (4) , Front End Developer (3) , Frontend Developer (3) , Sales (3) , Werkstudent (3) , BDR (2) , Backend Engineer (2) , Business Development Manager (2) , Business Development Representative (BDR) (2) , Compliance Manager (2)

What are the pros of working at commercetools according to real employee reviews?

"Great people to work with" ((in 32 reviews)); "The atmosphere and company’s culture are great." ((in 22 reviews)); "International environment with nice colleagues" ((in 19 reviews)); "good work/life balance" ((in 9 reviews)); "Good benefits" ((in 8 reviews))

What are the cons of working at commercetools according to real employee reviews?

"The layoffs will most likely continue unless major changes are made at c" ((in 15 reviews)); "C Level and leadership who do not care about their teams inc." ((in 13 reviews)); "Low salary" ((in 7 reviews)); "Gradually since the new CEO started in the summer of 2024, the company is progressively moving it's operations over to the US." ((in 6 reviews)); "In my case, a sudden change in team management completely altered my experience, despite consistently delivering strong outcomes." ((in 5 reviews))

What are employees saying about commercetools layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about commercetools layoffs and their outlook for job security at commercetools in 2026.

What are the top reviewed commercetools locations?

Durham , Raleigh , Boston , New York , Chicago , Phoenix , Austin , Portland , Atlanta

commercetools reviews

2.6

30% would recommend to a friend

(207 total reviews)

Doug McNary

14% approve of CEO

24% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (207 reviews)

Ratings by demographic groups

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commercetools has an employee rating of 2.6 out of 5 stars, based on 207 company reviews on Glassdoor which indicates that most employees have an average working experience there. The commercetools employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

207 reviews

1.0

Mar 7, 2025

Product Engineering Mess

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

A good location, very nice start and then horrible.

Cons

Very poor senior leaders. Poor engineering practices. Secret tech mess. In last two years, have fired a lot of people using operations reason then hire more. No loyalty. The firm just focus on getting to stock market and do not care about persons. High turn over of managers. Company where blame and bullying is very common. Good persons leave or have been fired. Very inexperienced engineering and product leadership. hidden architecture mess from customers. you might last longer if you are german

commercetools Response

1y

We're sorry to hear that your time at commercetools didn’t reflect the kind of workplace we strive to create. While we’re glad your early experience was positive, the concerns you’ve raised are deeply troubling. “Cultivate Belonging” is a core value for us, and feedback like yours shows we still have work to do. Allegations of blame, bullying, or inequity are not taken lightly, and we want to better understand what led to your experience. If you’re open to it, we encourage you to share more via our anonymous internal feedback channel (linked below), so we can look into these concerns more closely and take the appropriate actions. Thank you again for speaking up. We know it’s not easy, and we don’t take your input for granted. https://docs.google.com/forms/d/e/1FAIpQLSccEMSB-pWRZA5wL3IyvB-JY8bnyAi2RxJ9HqMpnq7EcKX2wg/viewform

2.0

Jun 21, 2022

Marketing lacks leadership / vision

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Competitive salary, good work-life-balance, good benefits

Cons

Chaotic organization Marketing doesn‘t have a clear vision Too many people and many don’t have a clear idea of what their role is

commercetools Response

3y

Thank you for taking the time to share your feedback about your time with commercetools. We are glad you were pleased with your compensation package, your work-life balance, and with our benefits! As for the negative aspects, we're sad that this was your experience. As a maturing startup, there are natural phases of friction during high-growth periods. We aim to be transparent about those challenges and always welcome the opportunity for feedback in a myriad of ways whether its during team-specific office hours which allow for direct access to leadership, or in our employee surveys. Although you're no longer with us, we still welcome your feedback if you're comfortable at employerfeedback@commercetools.com.

1.0

Dec 11, 2025

Run away from this company as fast as you can

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Awesome tech people, awesome product, some technological freedom.

Cons

Company is rapidly changing to become just another "need to do more, faster and with less resources" type of company. Trying to follow the hype of AI and Agentic Commerce, the company is losing its north. Perks and benefits are being lost week after week...more lay-offs to come shortly, bet on that and you will not lose any money.

Viewing 91 - 93 of 207 Reviews

commercetools

commercetools reviews

Company ratings over time

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Product Engineering Mess

Marketing lacks leadership / vision

Run away from this company as fast as you can

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