Does commercetools pay their employees well?

According to anonymously submitted Glassdoor reviews, commercetools employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at commercetools. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at commercetools?

30% of commercetools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated commercetools 3.0 out of 5 for work life balance, 2.4 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at commercetools?

Software Engineer (12) , Account Executive (5) , Marketing (5) , Product Manager (5) , Talent Acquisition Manager (5) , Senior Software Engineer (4) , Front End Developer (3) , Frontend Developer (3) , Sales (3) , Werkstudent (3) , BDR (2) , Backend Engineer (2) , Business Development Manager (2) , Business Development Representative (BDR) (2) , Compliance Manager (2)

What are the pros of working at commercetools according to real employee reviews?

"Great people to work with" ((in 34 reviews)); "The atmosphere and company’s culture are great." ((in 20 reviews)); "International environment with nice colleagues" ((in 17 reviews)); "Good work life balance" ((in 10 reviews)); "Good benefits" ((in 7 reviews))

What are the cons of working at commercetools according to real employee reviews?

"3 rounds of layoffs in 2025." ((in 18 reviews)); "C Level and leadership who do not care about their teams inc." ((in 13 reviews)); "Chaotic work environment, lack of organisation, no room for growth, horrendous compensation, arrogant management in nearly every department, high turnover rates, secret layoffs, very toxic." ((in 7 reviews)); "Low salary" ((in 6 reviews)); "Gradually since the new CEO started in the summer of 2024, the company is progressively moving it's operations over to the US." ((in 6 reviews))

What are employees saying about commercetools layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about commercetools layoffs and their outlook for job security at commercetools in 2026.

What are the top reviewed commercetools locations?

Durham , Raleigh , Boston , New York , Chicago , Phoenix , Austin , Portland , Atlanta

commercetools reviews

2.6

30% would recommend to a friend

(207 total reviews)

Doug McNary

14% approve of CEO

24% positive business outlook

Ratings by category

3.0

Work/Life balance

2.9

Compensation and benefits

2.8

Diversity & inclusion

2.5

Career opportunities

2.4

Culture & values

2.3

Senior management

commercetools has an employee rating of 2.6 out of 5 stars, based on 207 company reviews on Glassdoor which indicates that most employees have an average working experience there. The commercetools employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

207 reviews

5.0

Jun 27, 2022

I would do it again and again and again

Head of internal it

Recommend

CEO approval

Business Outlook

Pros

The working environment is phantastic. Everybody is willed to be the person who can change something positively. Communication across departments is easy and all of the new colleagues are eager to help.

Cons

Not all needed structures are in place, but you can design them with the representative team.

commercetools Response

3y

We're happy to read that your experience as a commercetooler is positive one! As a responsible high-growth company, we recognize that safeguarding and scaling a healthy work culture is important. Achieving that means being transparent about where structure is needed, and collaborating on what works best across teams. It's great to know that our team are willing to and excited about 'rolling up their sleeves' to be the change.

2.0

Jun 21, 2022

Marketing lacks leadership / vision

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Competitive salary, good work-life-balance, good benefits

Cons

Chaotic organization Marketing doesn‘t have a clear vision Too many people and many don’t have a clear idea of what their role is

commercetools Response

3y

Thank you for taking the time to share your feedback about your time with commercetools. We are glad you were pleased with your compensation package, your work-life balance, and with our benefits! As for the negative aspects, we're sad that this was your experience. As a maturing startup, there are natural phases of friction during high-growth periods. We aim to be transparent about those challenges and always welcome the opportunity for feedback in a myriad of ways whether its during team-specific office hours which allow for direct access to leadership, or in our employee surveys. Although you're no longer with us, we still welcome your feedback if you're comfortable at employerfeedback@commercetools.com.

1.0

Jun 15, 2022

Incompetent

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- work-life balance - new tech - one of the best commerce platforms - good place for comfort zone lovers.

Cons

I don’t know where to start tbh. - upper management is extremely incompetent. There is no diversity among them. Middle-aged or old people with similar backgrounds. What they call diversity is completely at the lower levels, where they have to hire from all over the world since the talent is scarce. - no strategy or research. Everything is based on gut feelings. - not recommended for lgbtq+ community. It is not an open environment. - HR is a joke in this company. No new projects to make employees happier. That’s why they are losing good people at a very fast pace. - no transparency. - output focused mindset. Not a single department tracks outcome metrics. And the saddest part is nobody knows how to do it. - when you complain about the parts to be improved, then you get exposed to mobbing due to incompetent managers. They don’t know how to manage and satisfy talented people. - low salaries.

Viewing 145 - 147 of 207 Reviews

Jobs at commercetools

Senior Technical Product Marketing Manager

commercetools

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I would do it again and again and again

Marketing lacks leadership / vision

Incompetent

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