dotloop reviews about "everyone"

75% positive business outlook

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5 reviews
5.0
Feb 14, 2015

I LOVE BEING PART OF DOTLOOP!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I was fortunate to be one of the early employees at dotloop, along with many others who are still there today. From the first tiny office, to the first national partnership, to where the company is at today as a trusted brand used by thousands. Being part of a growing company is priceless, and dotloop continues to grow by the day! What I love most is the the strong core values and culture that the the founding team put in place from day one. To this day, the company still does monthly value awards that recognize key people for modeling the values on a regular basis. A strong culture makes work not feel like a job. I also love the energy that I feel by being at the company. The office space is colorful, the music is upbeat, and the leadership prioritizes happiness in the way that we work. It really makes a big difference when you get to spend your days with happy people. Lastly, are the people. I just really love the people I work with. Everyone is passionate, and believes in the companies vision. I think this has a lot to do with why dotloop has been so successful. It feels a lot like a family where people hang out during and after work. And everyone genuinely cares about each other. Highly recommended for anyone interested in a fast-paced high energy work environment!

Cons

Being in a fast growing business is hard work and feels a little bit chaotic at times. It's not for everyone.

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dotloop Response
11y
Thanks for this thorough review. It looks like you were one of our earliest loopers, so a double thank you for your loyalty and years of passionate work. We are still at the beginning of a long and exciting journey indeed. Austin
5.0
Feb 19, 2015

Great place for self-starters

Recommend
CEO approval
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Pros

I started at dotloop as one of the first 10 employees. Back then, it was a much different place to work...but that's not a good or bad thing. There were things I loved about working here then, and things that I love about working here now. When I started at dotloop, the CTO at the time took me under his wing and taught me everything I needed to know about development in order to succeed here. I literally went from knowing next to nothing, to being able to develop any feature or fix any bug that was asked of me. Dotloop absolutely made me who I am today, and for that I am definitely grateful. As for the company now, it's still an excellent place to work...but you can't expect the same level of personal development that I got. There are still an abundance of learning opportunities to be had here though, given that you put in the passion and effort to take a task and run with it...so don't be put off if you're an inexperienced developer. I think what I like the most about working at dotloop is the level of trust and respect that is given to us. Our team has a great track record in getting things done well and on time, and we are treated accordingly. There are no helicopter-bosses, there's no mandatory clock-in and clock-out time. We are all treated as passionate, intelligent individuals who are all collaborating together to make the dotloop dream come true. The team celebrates victories and learns from their failures together, and it feels like everyone is learning and growing from of one another so we can become better both as a company and as individual developers. From my experience, management will work with you to achieve any goal or area you want to improve in...as long as you're passionate about it and willing to put in the effort. Yes, sometimes that means working late, yes that sometimes means working on the weekend, or spending your free time developing a project to showcase your skills in order to advance...but if you're enjoying it, it's worth your time. In the past the company has struggled with keeping the promises they made, but that has ceased to be an issue in the last 1-2 years. If you want X position, and can spend the time proving that you're capable of delivering what's required of X position...management will take note and work with you on a plan to get you there.

Cons

- There are occasionally times where you'll be working late, or on weekends. They don't happen nearly as often as they used to, as a result of the entire company getting better at estimating, time management, and expectation setting. If you're working late, it's also rarely because a manager asked/forced you to, and more because you're so bought in to the feature you're developing and want to see it succeed. - As mentioned briefly in the Pros section, management has a history of not delivering on promises in the past. The key word here in the past though, as I've seen nothing in the last 1-2 years to suggest that they continue to do this. - The compensation could be higher, but it's by no means bad. Management states that the stock options granted should make up for the market rate differences, but it's always better to not count your chickens before they hatch. - Product direction sometimes dictates the solution rather than the problem. As developers, we love to come up with solutions on our own for solving a certain problem. That's what we are at heart, problem solvers; it's what makes us feel fulfilled after a long day of work. This point has been brought up to management before though, and they've already agreed to keep it in mind and improve. I'm optimistic that this negative will lessen or disappear in the coming months.

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dotloop Response
11y
WOW. Thank you for this very thoughtful review and for your 5+ years of passionate hard work at dotloop. Your notes are consistent with the feedback that we've heard from Team Innovation previously, so consider us aligned and know that we are working on the items previously discussed - such as "problem solving" vs "solution giving". In full disclosure however, it sounds like we won't be able to keep you from working late and on weekends anytime soon ;). All seriousness, stay passionate and thank you again! Austin
3.0
Nov 18, 2013
Recommend
CEO approval
Business Outlook

Pros

The best reason to work at this company are your fellow coworkers. Everyone that I worked with was super nice, unique, and we all shared in the struggles of selling technology to people who didn't see the vision. For the most part, if you are performing and setting appointments with brokers, you are left alone and will not have anyone breathing down your neck. There is a high degree of autonomy in the workplace, and the freedom to build your pipeline is essentially up to you. The location is phenomenal (Longworth Hall) and you'll never have to worry about getting there on time or better yet, finding parking. The actual product that has brought the company to spotlight is definitely a success, and so if you are someone who believes in the power of technology to improve peoples lives, you'll see the benefits immediately once you understand how it works.

Cons

The Lead Specialist, or Advocate, roll is essentially a glorified secretary. Little of your time will be spent actually selling the product but rather selling someone, if you can keep them on the phone long enough, on doing an online demonstration of the system on a webinar. The job itself is made more difficult due to dirty lead lists of which you must scrub and research constantly. As someone who has never had an office desk job before, the time spent sitting still and staring at a computer screen ended up being a struggle in overcoming morbid boredom and monotony. The people you are speaking with largely will not want to give you the time of day much less a few minutes, and so the job itself can be very frustrating. Other cons include inconsistent expectations, pay is incredibly low given difficulty of sell (do not listen to HR pay estimates as they are largely inflated to attract candidates), and there tends to be an inner circle of "made" employees who aren't very inviting to input of other employees.

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dotloop Response
11y
I just discovered the Employer response function on Glassdoor, so pardon my delayed response. It appears that you had a poor experience in our Sales group pre-2014. There is no question that we scaled our Sales team too quickly when we first launched it in late 2012. Since then, we've made many changes and are quite pleased with the results. You are also right to call out the difficulty of selling to real estate brokers. While the product is great as you mentioned, getting a mature industry to change habits is hard. That's something that we've tried to be up front about in new hiring to ensure that expectations are clear and that everyone is set up for success. Thanks for your feedback! Austin
5.0
Nov 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Culture; the mentality in the office is still very "startup" there is a passion for what we do and where we are going. I became part of the office after the Zillow Group acquisition and I think it is a great partnership, the core values of each company melded and now both companies are benefiting from the partnership. People; Great culture attracts amazing people. dotloop employees are some of the most passionate and forward thinking individuals I've come across. Leadership is very empowering and provide great feedback and welcome suggestions even from day one. When there is still that startup mindset everyone wants to see how big the company can grow. There is every opportunity to grow within the company and you are acknowledged for a job well down. It is hard to have a bad day at dotloop as everyone is very supportive and encouraging. Benefits; I personally took a large pay cut coming to dotloop but my work life balance and happiness in this working environment are worth more than any monetary value my previous employer could offer. The office provides snacks, coffee, and catered lunches (at least once a week). Free healthcare, retirement, stock options, and group activities make it clear that Zillow Group is heavily invested in maintaining and attracting the best talent. Environment; The office is a great space, and only getting better, even after Zillow Group purchased dotloop Austin Allison decided to more than double the office space in Cincinnati. We love this city and I love that dotloop decided to stay and reinvest, the offices are downtown without the hassle of finding parking or dealing with the majority of traffic.

Cons

Cons; Entitlement; this isn't a problem just at dotloop or Zillow Group but more with the workforce in general, at dotloop some of the more senior employees can seem jaded or disgruntled about decisions that leadership/management has made and it can cause a decline in moral. Parking; this is really a problem with Longworth Hall in which dotloop has its offices, Longworth is the "official tailgating" for the Bengal's and on home games, the parking lot is rented out. If you have to work on Sunday it is nearly impossible to find parking, often times getting harassed by the parking attendants, and then the drunk fans tailgating at 8am. (This isn't truly dotloop/Zillow's problem but Longworth Hall should show more accommodations to its long-term tenets who have to work on the weekends.)

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dotloop Response
9y
Thank you for sharing this feedback. It's great to hear about your experiences with our people, culture and work environment. Ironically, I recently finished reviewing our employee survey results which also reinforced that people and culture are a strength for dotloop! Your constructive feedback is also appreciated. We are already in the process of increasing investments in leadership training for all managers through the introduction of our Leadership Playbook, which aligns with your advice (recognize and reward top performers and hold low performers accountable). In fact, I just had a session today where we spent time on this very topic. I'll look into the parking issue right away. Thanks again. Austin, Founder & GM.
5.0
Mar 12, 2016
Recommend
CEO approval
Business Outlook

Pros

I work out of the Cincinnati office, and I can say without a doubt that this is the best group of developers / technical team I have ever worked with. Everyone is incredibly talented, and management takes hiring very seriously, ensuring new hires are a great cultural fit. Everyone outside of the technical group is amazing as well. The attitude and overall atmosphere is always very light and energized, making for a truly great and enjoyable workplace. There's also a fully stocked snack bar, which I can't overlook as a really nice "pro". That's just the cherry on top though. Come for the people and environment, stay for all that plus the snack bar 😄

Cons

Every company is not without its cons, but this company in particular has the fewest I have ever experienced. There are some growing pains happening in the product department, which sometimes causes pressure and stress in the development world. That's the biggest con I can think of, which I think says something about working here.

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dotloop Response
10y
Thank you for this very thoughtful and thorough review. It's great to hear your positive experiences related to our people and work environment - behind every great work place is great people! Your constructive feedback and advice is also appreciated. The "growing pains" in Product are being caused by a resource shortage. Therefore, we are recruiting aggressively and hope to announce a few new Product Loopers very soon. If you have any Designer or PM friends, please send them our way ;). Lastly, maintaining transparency is definitely something you can count on. Thanks again. Austin, Founder & GM
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