Literally everything about the actual job. Went through a four part interview process for an entry level position which was not as described in the actual job posting or by the recruiter. I was actually pretty excited about working for eBay when I was hired and about 4 weeks into training. Trainers and coaches really try to sell eBay as the greatest company you could work for the first couple of weeks of training. Honestly started to feel a little culty, but you believe them and you feel excited until you realize the training is a joke and it doesn’t prepare you at all for the job. The amount of information that is thrown at you is overwhelming and you are expected to be an expert in all aspects of eBay. Was told everything changes frequently so don’t get too comfortable. Everyone in the training class felt ill-prepared prior to taking calls. The knowledge base is very difficult to navigate. Have to navigate through multiple programs while on a call while trying to understand the member’s issue within impossible time frames and metrics. Unless you actually buy and sell extensively on eBay and know about their policies beforehand, don’t apply. Or do and get paid for training and dip out.
