eBay reviews

4.0

74% would recommend to a friend

(995 total reviews)
avatar

Jamie Iannone

80% approve of CEO

64% positive business outlook

Reviews by job title

995 reviews

Reviews about "Culture"

Return to all reviews
5.0
Jul 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Incredible mission (especially during the current pandemic): empowering people and small businesses is something that really motivates me every day. The culture and people are great--very collaborative and supportive. Great pay & benefits! I really feel like eBay takes such good care of us.

Cons

Making decisions quickly that don't get overridden by more senior leaders is often a challenge.

avatar
eBay Response
5y
We appreciate your time in leaving us a review! We're sorry to hear that you feel like it's hard to make quick decisions. We work hard to not only empower people and small businesses, but also to empower our employees. We will continue to try and improve in this area. We value your feedback and if there's anything else you'd like to share, please send as an email to glassdoorfeedback@ebay.com.
1.0
Jul 27, 2020
Recommend
CEO approval
Business Outlook

Pros

- Free soda and bagels weekly (had to pay for real snacks) - Health benefits including free therapy sessions, which is heavily used because of the toxic environment

Cons

I worked her for 6 years and the leadership here is the most toxic I have ever experienced in my life. The behaviors exhibited by team leads and managers are blatant HR violations, but they are allowed to get away with it because they have each others backs. If another leader did not go along with this way of thinking, they were targeted and attacked psychologically. Direct reports are looked at as nothing more than children who are not given a right to opinion or any freedom of expression. As a team lead, I have heard numerous times where leaders bad mouth the people they are supposed to be leading, talk down to them in meetings, and black ball them from promoting within because they (the leader) did not like them. Managers are clearly aware of what is going on, but they fall into the same toxic mindset of "protecting their own" because it's easier to hire an entry level agent than hire another leader. There is no system of checks and balances with leadership which allows them to continue to abuse their power and position. Corporate tries to let people know that they can call HR, but the team leads and managers make people feel as if they will be fired or blackballed for doing so, so hardly anyone ever does. Each week, it felt like another person was going on a mental health leave and after talking to numerous people, they all agreed that their leadership was a major contributing factor to their rapid mental decline. I have seen the brightest, warmest people turn cold and careless in a span of a few months and it completely shattered me. At one point in my life, I would rave to anyone who would listen about why I loved working here and was looked at by most employees as "the face of eBay Austin", but things quickly changed as this place continued to progress into a nightmare that got worse each day. The people who are supposed to lead by example and foster growth have dragged this company down to a level I never thought imaginable.

avatar
eBay Response
5y
Thank you for taking the time to submit your review. We are sorry to hear that you felt your experience with team leads and managers was not positive and we appreciate the candor shared with your feedback. If you have additional suggestions for management to improve, we'd love to hear it! Please email glassdoorfeedback@ebay.com.
5.0
Jul 25, 2020

Awesome!

Recommend
CEO approval
Business Outlook

Pros

Great culture and values. Diverse, inclusive - a company that actually progresses in these areas and doesn't just pay lip service.

Cons

Getting HR related type things done can be a hassle.

avatar
eBay Response
5y
It's great to hear that eBay's culture and values resonate with you. We're also very happy that you appreciate the work we've done regarding Diversity & Inclusion - it truly is woven into the fabric of who we are! If you have information that could be helpful towards improving any of the HR processes you feel have been a hassle, please email us at glassdoorfeedback@ebay.com.
Viewing 559 - 561 of 995 Reviews

Glassdoor has 7,012 eBay reviews submitted anonymously by eBay employees. Read employee reviews and ratings on Glassdoor to decide if eBay is right for you.