eBay reviews

3.9

74% would recommend to a friend

(5,667 total reviews)
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Jamie Iannone

80% approve of CEO

64% positive business outlook

eBay has an employee rating of 3.9 out of 5 stars, based on 5,667 company reviews on Glassdoor which indicates that most employees have a good working experience there. The eBay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
2.0
Dec 29, 2008

-

Recommend
CEO approval
Business Outlook

Pros

to work in a big company, learn new stuff.

Cons

big organization, hard to get information you need

2.0
Oct 15, 2008
Recommend
CEO approval
Business Outlook

Pros

I work in customer support, which for any internet-based company is basically an armpit that that head office wish they could get rid of. At eBay, that sentiment is even worse simply because from day one, they have tried to avoid putting customer support in place. Pierre's vision was "members helping other members" AKA "figure it out yourself, morons." And don't forget that eBay's first customer service representative was Uncle Griff, who toiled on the boards for free until they offered him a job (although I wish I had done the same since he's a multi-millionaire now). ANYWAY, customer support at eBay is (or was until recently) maybe the easiest job you can do in your pajamas.

Cons

There are few opportunities for advancement, plus the layoffs lopped off the recent promotions so I'm glad I didn't get that promotion. Speaking of layoffs: thought this round was bad? JD has basically pulled the plug on the business and we get to watch from the sidelines while it circles the drain! My prediction is that customer support will move to a 100%-outsourced model in 2009 which means another 6000 or so pink slips. Think getting an answer from eBay was tough now? Wait until that answer has to come from the lowest bidder! They can barely tie their own shoes.

4.0
Oct 15, 2008

Great people, too much management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ebay has a great base of people, that are running the business. It has a very international and vibrant atmosphare with a lot of interaction between people, function, countries, etc. Through its global presence it gives a lot of oportunities to travel and talk to/meet with people from other countries. People have a vast knowledge of e-commerce and the online industry.

Cons

Management did not show a consistent strategy over the past years. It has been changed every year, most new initiatives or acquisitions have not at all be successful. It is sometimes hard to get information/knowledge about certain things/Projects. In general it feels a little over-managed.

Viewing 5638 - 5640 of 5,667 Reviews

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