eBay reviews

4.0

74% would recommend to a friend

(5,674 total reviews)
avatar

Jamie Iannone

80% approve of CEO

64% positive business outlook

eBay has an employee rating of 4.0 out of 5 stars, based on 5,674 company reviews on Glassdoor which indicates that most employees have a good working experience there. The eBay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
3.0
Dec 18, 2022
Recommend
CEO approval
Business Outlook

Pros

1. Can take same day pto 2. VTO 3. Great company benefits 4. Quarterly bonuses 5. management that actually care about you

Cons

1. Working with different departments (other reps purposely disconnect calls 2. Customer Service determines your bonuses and raises. I listed this as a con because a customer will give you a bad score simply because they don't agree with company policy 3. eBay has made receive changes to their company policy that has made it extremely difficult to customers to sell or get paid on eBay. The changes were made when I was employed there and it made it extremely difficult to work there because almost every customer I spoke with was upset. They are losing business left and right because of these changes. Theses changes also makes it easy for buyers to scam the sellers with their embg/dispute policies. There are groups, blogs about this.

2.0
Jul 30, 2022
Recommend
CEO approval
Business Outlook

Pros

The lead supervisors and coaches are supportive. Benefits are not too bad.

Cons

Their supervisors and team leads from ebay’s partnering company is a mess. They are lazy and condescending. Expectations are set high, however you can’t get the full support when needed because they dont like to help and or refuse transfers.

Viewing 247 - 249 of 5,674 Reviews

Glassdoor has 7,012 eBay reviews submitted anonymously by eBay employees. Read employee reviews and ratings on Glassdoor to decide if eBay is right for you.