eBay reviews

4.0

74% would recommend to a friend

(5,677 total reviews)
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Jamie Iannone

81% approve of CEO

65% positive business outlook

eBay has an employee rating of 4.0 out of 5 stars, based on 5,677 company reviews on Glassdoor which indicates that most employees have a good working experience there. The eBay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
4.0
Jun 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Fulfilling roles, with an opportunity to make a real impact on the livelihood of millions and the global economy. Product managers are getting broad scope and responsibilities and are empowered to make decisions and drive execution.

Cons

A meaningful emphasis on process at times, can tip the scale towards showing things are done more than getting things done.

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eBay Response
9y
We appreciate your comments! As you are aware, eBay strives to empower and offer the best to our employees as well as people around the globe offering opportunities for all. We’re glad you appreciate that. Thank you for taking the time to share your input.
4.0
May 3, 2017
Recommend
CEO approval
Business Outlook

Pros

People are amazing and helpful. Managers work with you and are understanding. Lots of free food and events. Open call center space, you're not stuck in a cubical by yourself.

Cons

Heavy call volume, your stats are dependent on performance, customer satisfaction, Average handle time, attendance, After call work and Customer Surveys. All easy to achieve unless you get couple of bad surveys from Customers. Which can happen, it just is annoying when it survey is not about you but another agent.

2.0
May 3, 2017
Recommend
CEO approval
Business Outlook

Pros

free catering and snacks (before they get taken), a few good team leads, good location, fun co-workers, good health benefits, lenient with attendance

Cons

constantly changing their computer systems, the bad team leads bring down morale, high standards with goals based on customer opinions, instead of quality of work, parking sucks if you're not on early morning shift and leave for lunch, not much room to move up, customers are mostly rude

Viewing 277 - 279 of 5,677 Reviews

Glassdoor has 7,016 eBay reviews submitted anonymously by eBay employees. Read employee reviews and ratings on Glassdoor to decide if eBay is right for you.