eHealth reviews

3.0

39% would recommend to a friend

(930 total reviews)
avatar

Fran Soistman and Derrick Duke

50% approve of CEO

34% positive business outlook

eHealth has an employee rating of 3.0 out of 5 stars, based on 930 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

930 reviews
1.0
Sep 14, 2020
Recommend
CEO approval
Business Outlook

Pros

you know, no pros at all

Cons

Leadership is very good at lying. Never trust them. Low morale and schizoid management Bad leadership and managers lack skills and empathy Performance review are a complete joke Directors and up are filled solely with “yes” people Clueless Product org, has a high turnover rate and lack of priority/cannot fix basic things on our site

1.0
Jan 8, 2019

Don't get invested, they won't in you.

Recommend
CEO approval
Business Outlook

Pros

The goal of the product, to help people find the right health insurance plan and provider for their needs, is very respectable.

Cons

Regular "pivots" by management often mean that the work you've invested in becomes meaningless without warning. Many of the higher ups seem so overwhelmed with work that often projects, people, etc. will fall through the large cracks. This is just the price of doing business. There was a moment during the Obama administration when it appeared that eHealth would become a major player in connecting people to health insurance. However, that all fell apart as Obamacare suffered its own problems. The company has been in a downward spiral with no clear direction out. eHealth has been in a steady decline for years, and management's poor communication and handling of its employees causes the remaining few to flee a sinking ship. The design department lost both its director and most senior designer about 7 months ago, with a steady stream of followers since, as management has failed magnificently to either find new design leadership or communicate plans for the future with current employees. While some tried to see management's approach as merely oblivious and neglectful, most have now decided that it is purposefully meant to encourage the old guard to quit in order to avoid paying severance. Since about 70% of the design team has now left, my advice to any new hires would be to keep your resume up to date, as you may need it again soon!

2.0
Jul 22, 2015

Medicare Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fellow coworkers were genuine people, which most have now quit since they cut the commission structure by a significant amount.

Cons

I have no idea what the managers do. I rarely see them do any work outside of rarely giving out a code or a weekly training on how to sell a policy. Which is funny cause they are never on the phones selling. Also, Im a younger female professional and one of the managers would hit on me and I knew he was hitting on other females as well. I wont mention names but he was in his later 50's and thinks he's cool cause he's growing his hair out. Really old man? Creep!

Viewing 67 - 69 of 930 Reviews

Glassdoor has 990 eHealth reviews submitted anonymously by eHealth employees. Read employee reviews and ratings on Glassdoor to decide if eHealth is right for you.