eHealth reviews

3.0

39% would recommend to a friend

(931 total reviews)
avatar

Fran Soistman and Derrick Duke

50% approve of CEO

34% positive business outlook

eHealth has an employee rating of 3.0 out of 5 stars, based on 931 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

931 reviews
3.0
Jun 2, 2025

WLB is good

Recommend
CEO approval
Business Outlook

Pros

Work life balance is good, fully remote

Cons

Business future is uncertain for next two years.

1.0
May 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Some good agents that are there

Cons

Former Employee — Save Yourself the Trauma eHealth is a case study in what happens when a company is run by self-serving, out-of-touch leadership who operate without accountability, humility, or vision. If you’re thinking about joining — don’t. If you already work there — start documenting everything and update your résumé. You’re going to need it. Leadership: Wretched Doesn’t Even Begin to Cover It The executive and senior leadership teams at eHealth are hands-down the worst I’ve encountered in my career. Their style of “leading” is built entirely on fear, manipulation, and unchecked ego. There is no strategy. No transparency. Just performative town halls, reactive decision-making, and a rotating cast of scapegoats for their own failures. They posture as disruptors and innovators while presiding over a slow-motion collapse of morale and trust. They promote each other in circles, hoard power, and create an inner circle of “yes people” who parrot bad ideas to protect their seats. If you ask a hard question, challenge a bad process, or try to improve things? You’re marked — sidelined, micromanaged, or conveniently “restructured” out. Culture of Fear, Favoritism, and Nepotism At eHealth, it doesn’t matter how hard you work or how good your results are. What matters is who you cozy up to. Promotions and perks go to personal favorites, friends, or family members — often wildly unqualified ones — while everyone else is left in a toxic stew of gaslighting and stagnation. The message is clear: play politics, or stay invisible. Employees are terrified to speak up because retaliation is real. There’s no psychological safety, just the creeping dread that today could be your day to get thrown under the bus. The Legal Clouds Are No Coincidence You don’t land in the DOJ’s crosshairs by accident. The internal dysfunction is matched only by the regulatory chaos. And while leadership scrambles to do damage control externally, internally they keep peddling the same broken playbook that got them into trouble in the first place. Bottom Line: eHealth Is Circling the Drain This is not a temporary slump. It’s a systemic rot that starts at the top. Until the leadership team is completely replaced and a full cultural overhaul happens (if it’s not too late), this company will continue to spiral. It’s a high-stress, low-reward environment where your efforts are undervalued and your well-being is optional. If you have any other options, take them. eHealth is not a place for builders, thinkers, or professionals who expect basic respect. It’s a slow-burning cautionary tale — and the smoke is getting thicker by the day.

1.0
May 22, 2025

Inept and Intrusive: Senior Management Is the Company’s Biggest Liability

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The individual contributors and middle managers are smart, dedicated, and genuinely care about building a good product.

Cons

Unfortunately, their work is constantly derailed by an upper management team that is both incompetent and overly involved in areas they don’t understand. Leadership prioritizes control and ego over results, creating unnecessary chaos and undermining the very people keeping the company afloat.

Viewing 82 - 84 of 931 Reviews

Glassdoor has 991 eHealth reviews submitted anonymously by eHealth employees. Read employee reviews and ratings on Glassdoor to decide if eHealth is right for you.