eXp Realty reviews

4.4

86% would recommend to a friend

(3,160 total reviews)
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Leo Pareja and Glenn Sanford

90% approve of CEO

82% positive business outlook

eXp Realty has an employee rating of 4.4 out of 5 stars, based on 3,160 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The eXp Realty employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

3K reviews
3.0
Jan 27, 2021

Was Great When I Started

Recommend
CEO approval
Business Outlook

Pros

Loved the fact you can work remote anywhere in the world. I love the virtual world . It gives you the office feeling and culture without having to go into an office (I think more companies need to adopt this). When I first started it was great place to work with great managers that cared. Core values were followed, communication and training was great, and employees valued.

Cons

After changing of very high positions, company started going down hill. People were transitioned to new roles without being asked if they wanted them HR records weren't looked at, putting people that have bullied others in management positions. Theres a huge lack in communication and core values aren't being followed. Company is also pushing for the make or break it attitude when hiring and is completely lacking in training. Training went down to practically nothing and is vague. The make it or break it people make alot of mistakes, cleaned up by others, while management honors the one that created a mess and steps on the people cleaning up the mess and making the wheel turn. Good employees are stepped on, while employees that continuously mess up get promoted, mainly cause their butt kissers, but can't do their job. People aren't getting raises (even prior to covid). Seems the very higher up management (CFOS, president, etc.) are hiring their friends and some of the friends can't do the job, but keep the position. Seems the employees don't matter anymore and your not going to get anywhere unless your a favorite. It's now alot like high school with cliques and if your not in the management clique, your getting treated poorly.

2.0
Aug 13, 2020
Recommend
CEO approval
Business Outlook

Pros

Good benefits, the pay is decent, internal positions always popping up, so can move around in the company. Referral program for new staff. Earn your Real Estate license if desired while on the job. Can be a warm friendly atmosphere with staff depending on the dept.

Cons

Lot's of turn around. They can fire you without a reason with no prior notice. Poor management with the staff, no training offered at the time I was employed there. Staff that work there tend to be clicky even though it's a remote work environment, so a lot of favoritism goes on between managers and staff. Lot's of loopholes from leadership that is given to agents regardless of the P&P. So as many agents sign up more end up leaving due to certain expectations given by certain members of leadership.

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eXp Realty Response
5y
I appreciate you sharing your perspective and thank you for your years of service at eXp. I'm glad you were able to experience great pay, benefits, career opportunities, and a friendly atmosphere too. I wish you the very best as you get settled into your next opportunity. - Mike Vein, EVP, People
1.0
May 12, 2020
Recommend
CEO approval
Business Outlook

Pros

The concept is good, training is good if you have some guidance

Cons

The rev share has inexperienced agents recruiting and than dropping the ball. I was told not to contact one of my managing brokers because he was no longer with eXp and that was not true. Found out a week later, in a date meeting, that he was indeed the person I needed to contact. If you have a question or a referral it can take days for someone to get back you. because the sponsor that recruited me was/ is more interested in recruiting and complaining about having to do anything I had a very negative experience with eXp. I would be Leary and clarify that the person attempting to recruit you has it together, knows what they are doing, is Honest, Trustworthy and has real estate sales experience beyond your own and can answer questions about eXp and actually wants to see agents succeed within the organization. I had closings every month before eXp my business slowed and dealing with my sponsor was an unproductive nightmare. My sponsor had me buy her family dinner and insisted on ordering on her laptop when I offered to order form my own device she insisted and when I asked to remove my debit card information from her laptop she got angry and said, you either trust me or you don’t. Being new with eXp and depending on her for some help with onboarding and trusting her at all was a huge mistake. Tech support you can submit a ticket and schedule support it can takes days to get tech support assistance. Be careful of who you choose to sponsor you when you join eXp. I would have switched sponsors but was told it is more trouble than it is worth. It was easier to transfer my license to a brokerage that actually has great people and if I have a question they are pleasant and my business is already doing much better. 6 listings and can focus on productivity and my clients.

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eXp Realty Response
6y
Thank you for your review! I'm so sorry that you didn't have an exceptional experience with us. The role of a sponsor within eXp is simply to spread the word. We encourage new agents to name the person most influential in their decision to join eXp as a sponsor. A lot of sponsors do absolutely go the extra mile and assist their recruits. If your sponsor is not engaging with you, or you just need a little extra, eXp World is staffed with support and we are always here to help!
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