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      ecobee

      Part of Generac Power Systems

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      ecobee reviews

      3.2

      43% would recommend to a friend

      (322 total reviews)
      avatar

      Greg Fyke

      44% approve of CEO

      54% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.1

      Work/Life balance

      2.9

      Culture & values

      2.8

      Compensation and benefits

      2.7

      Career opportunities

      2.3

      Senior management

      ecobee has an employee rating of 3.2 out of 5 stars, based on 322 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ecobee employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      322 reviews
      1.0
      Sep 12, 2016

      I have been here less then a month, and already I am trying to find a new job

      Tech support
      Recommend
      CEO approval
      Business Outlook

      Pros

      location is good free food near transit nothing else

      Cons

      you literally have to ask to goto the bathroom - when it is busy it feels like a prison not nearly enough help for new people scheduling is awful always giving you more to do without asking if we are ready for more

      avatar
      ecobee Response
      9y
      Hi there, were sorry to hear that it did not work out for you at ecobee. We understand that our cultural fit may not be for everyone. We value your feedback and are always working to make the onboarding of new employees a better experience. Training is ongoing and constantly improving to ensure new team members are equipped with the knowledge and tools to be successful. Andrew, Director of Support at ecobee
      5.0
      Sep 5, 2016

      Technical support

      Tech support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Have been working in the technical support department for many years and the experience with the company is great, I would say one of the best company to work with.

      Cons

      during the busy season call volume goes high and requires 100% of each employee, but overall after the hardship good work pay off.

      avatar
      ecobee Response
      9y
      Hello, thanks for the positive feedback! Time moves quickly when were having fun. We certainly can be busy but this is a result of many years of hard work from the entire team to get us where we are today. Thank you for your contribution. Andrew, Director of Support at ecobee
      4.0
      Jul 4, 2016

      It's worth working at ecobee.

      Tech support
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Central downtown Toronto location with transit access - Free snacks/drinks - Occasional company update meetings (pizza and beers?!) - Stock options that *may* become useful - 3 weeks vacay to start - Very good benefits package - Subsidized Goodlife membership

      Cons

      - Has some disgusting pig who likes using the walls of the men's room for a tissue. Probably the same individual that likes to 'spray and pray' in the general direction of the toilet. - Extremely reactive environment. Makes for rash decisions and lots of time (money) wasting. - Focused on putting out new models of the Same. Damn. Device. every few years instead of improving on the features and benefits of the current suite. - Zero compensation for overtime - Constant need for overtime in most departments - Customer facing information is often out of date or partially incorrect - Training is extremely ad hoc - Zero cross-training opportunities - Company keeps changing office location due to lack of forethought to future growth requirements. - No RRSP/RESP or pension contributions - Stock options that *may* become useful... - No EAP (Employee Assistance Program)

      Viewing 301 - 303 of 322 Reviews
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      Reviewsecobee reviews

      Glassdoor has 381 ecobee reviews submitted anonymously by ecobee employees. Read employee reviews and ratings on Glassdoor to decide if ecobee is right for you.