Does ecobee pay their employees well?

According to anonymously submitted Glassdoor reviews, ecobee employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at ecobee. This rating has decreased by 15% over the last 12 months.

How satisfied are employees working at ecobee?

43% of ecobee employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ecobee 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at ecobee?

Technical Support Specialist (45) , Software Engineer (21) , Technical Support (21) , Technical Support Representative (15) , Product Manager (9) , Customer Service Representative (8) , Tech Support (7) , Software Developer (6) , Tech Support Representative (5) , Engineer (4) , QA Engineer (4) , Sales (4) , Senior Software Engineer (4) , Anonymous (3) , Embedded Developer (3)

What are the pros of working at ecobee according to real employee reviews?

"Great people (some of them anyway)" ((in 50 reviews)); "Great culture and start up vibes" ((in 25 reviews)); "Good benefits" ((in 22 reviews)); "Great work life balance" ((in 16 reviews)); "Good pay and flexible work environment." ((in 16 reviews))

What are the cons of working at ecobee according to real employee reviews?

"Toxic Leadership; Backstabbing and bad mouthing of other employees + lots of politicking and throwing others under the bus" ((in 9 reviews)); "Managers create their group and micro manage you." ((in 8 reviews)); "You need assistance with scheduling time off?" ((in 7 reviews)); "The CEO is awful." ((in 5 reviews)); "life balance can be challenging, especially during peak project periods." ((in 5 reviews))

What are employees saying about ecobee layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ecobee layoffs and their outlook for job security at ecobee in 2026.

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ecobee

Part of Generac Power Systems

ecobee reviews

3.2

43% would recommend to a friend

(322 total reviews)

Greg Fyke

44% approve of CEO

54% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Work/Life balance

2.9

Culture & values

2.8

Compensation and benefits

2.7

Career opportunities

2.3

Senior management

ecobee has an employee rating of 3.2 out of 5 stars, based on 322 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ecobee employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

322 reviews

2.0

Feb 10, 2025

Incredibly depressing work enviroment.

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

- Great benefits package - Fully remote

Cons

- Speaking to management is like trying to talk to a brick wall. Extremely canned responses regardless of the question being asked. - The tech support section of the company truly treats their employees like they are just a number, with little regard for mental health or problems that arise on the job or on calls. - HR is woefully mismanaged. When asking for a credential reset I was emailed another colleague's login details in plain text. - Extremely small amount of time between customer calls, leaving no time to do proper post-call documentation.

4.0

Feb 4, 2025

Good place to work

Technical support

Recommend

CEO approval

Business Outlook

Pros

Remote work is really good

Cons

There are no schedule adjustments

2.0

Feb 2, 2025

Technical support

Recommend

CEO approval

Business Outlook

Pros

Work with cutting-edge smart home technology. Develop problem-solving skills. Remote work opportunities for flexibility. Gain technical expertise and knowledge. Opportunities for career advancement.

Cons

Dealing with frustrated customers. Limited creative freedom in solutions. Workload peaks during product launches. Technical troubleshooting can be complex. Shift work, including evenings or weekends.

Viewing 37 - 39 of 322 Reviews

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Jobs at ecobee

Regional Sales Manager

Senior Business Development Manager

Staff Product Manager, Smart Security

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Incredibly depressing work enviroment.

Good place to work

Technical support

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