Does ecobee pay their employees well?

According to anonymously submitted Glassdoor reviews, ecobee employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at ecobee. This rating has decreased by 15% over the last 12 months.

How satisfied are employees working at ecobee?

43% of ecobee employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ecobee 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at ecobee?

Technical Support Specialist (45) , Software Engineer (21) , Technical Support (21) , Technical Support Representative (15) , Product Manager (9) , Customer Service Representative (8) , Tech Support (7) , Software Developer (6) , Tech Support Representative (5) , Engineer (4) , QA Engineer (4) , Sales (4) , Senior Software Engineer (4) , Anonymous (3) , Embedded Developer (3)

What are the pros of working at ecobee according to real employee reviews?

"Great people (some of them anyway)" ((in 49 reviews)); "Great culture and start up vibes" ((in 27 reviews)); "Good benefits" ((in 21 reviews)); "Good pay and flexible work environment." ((in 16 reviews)); "Great work life balance" ((in 15 reviews))

What are the cons of working at ecobee according to real employee reviews?

"Toxic Leadership; Backstabbing and bad mouthing of other employees + lots of politicking and throwing others under the bus" ((in 9 reviews)); "Managers create their group and micro manage you." ((in 9 reviews)); "life balance can be challenging, especially during peak project periods." ((in 5 reviews)); "You need assistance with scheduling time off?" ((in 5 reviews)); "The CEO is awful." ((in 4 reviews))

What are employees saying about ecobee layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ecobee layoffs and their outlook for job security at ecobee in 2026.

ecobee reviews

3.2

43% would recommend to a friend

(322 total reviews)

Greg Fyke

44% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (322 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

ecobee has an employee rating of 3.2 out of 5 stars, based on 322 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ecobee employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

322 reviews

3.0

Oct 10, 2025

It was ok

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

-Remote work -Stable job for the most part

Cons

-Underpaid and overworked -Hard to transition to other departments. -Hard to move up in the company

3.0

Oct 1, 2025

Support

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

Fast pace, simple design easy troubleshooting.

Cons

Unfortunately customer base are those whom lack technical aptitude, really slows down turnovers or positive ticket closing. I was asked to do tier 2 and 1 support with minimal exposure. Also NA wide familiarity with hvac systems and refrigeration.

4.0

Sep 29, 2025

Good company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good company Good people Diverse work and opportunities for growth

Cons

Sometimes leadership don't follow through with their claims, and too many initiatives taken on at once without a holistic direction across teams

Viewing 19 - 21 of 322 Reviews

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Jobs at ecobee

Regional Sales Manager

Senior Business Development Manager

Staff Product Manager, Smart Security

ecobee

ecobee reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

It was ok

Support

Good company

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