Is iCIMS a good company to work for?

iCIMS has an overall rating of 3.1 out of 5, based on over 866 reviews left anonymously by employees. This rating has decreased by 12% over the last 12 months. 49% of employees would recommend working at iCIMS to a friend and 28% have a positive outlook for the business. The best reviews about iCIMS have been left by employees working as Manager , Technical Support Engineer and Account Manager .

Does iCIMS pay their employees well?

According to anonymously submitted Glassdoor reviews, iCIMS employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at iCIMS. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at iCIMS?

49% of iCIMS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iCIMS 3.7 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at iCIMS?

Sales Development Representative (SDR) (31) , Technical Support Engineer (31) , Sales (26) , Software Engineer (24) , Account Executive (20) , Account Manager (19) , Customer Success Manager (19) , Manager (14) , Marketing (13) , Implementation Manager (12) , Senior Software Engineer (12) , Anonymous (8) , Enterprise Account Executive (8) , Sales Development Representative (6) , TSE I (6)

What are the pros of working at iCIMS according to real employee reviews?

"Great culture and desire to improve." ((in 91 reviews)); "Great people to work with in my team then and my Director at the time in EMEA was tremendously supportive." ((in 78 reviews)); "Benefits are great" ((in 61 reviews)); "The work life balance is good" ((in 45 reviews)); "Everyone I met was friendly and professional and genuinely seemed to enjoy working there." ((in 27 reviews))

What are the cons of working at iCIMS according to real employee reviews?

"Management is poor" ((in 26 reviews)); "Inexperienced managers aren't developed and often manage their teams into the ground." ((in 23 reviews)); "Frequent layoffs and restructuring (RIFs) create uncertainty." ((in 15 reviews)); "Sales is favored by upper management over other departments." ((in 10 reviews)); "low salaries (but they say they're competitive)" ((in 10 reviews))

What are employees saying about iCIMS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iCIMS layoffs and their outlook for job security at iCIMS in 2026.

What are the top reviewed iCIMS locations?

Holmdel , Matawan , Denver , New York , Hazlet , San Jose , Jersey City , New Brunswick , San Francisco , Philadelphia , Edison , Newark , Dallas , Atlanta , Allentown , Asbury Park , Bradley Beach , Elizabeth , Freehold , Keyport , Oceanport , Old Bridge , Piscataway , Toms River , Birmingham , Charlotte , Winston-Salem , Texas City , Nashville , Indianapolis

iCIMS reviews

3.1

49% would recommend to a friend

(793 total reviews)

Jason Edelboim

51% approve of CEO

28% positive business outlook

Ratings by category

3.7

Work/Life balance

3.2

Diversity & inclusion

3.1

Culture & values

3.1

Compensation and benefits

2.8

Career opportunities

2.4

Senior management

iCIMS has an employee rating of 3.1 out of 5 stars, based on 793 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iCIMS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

793 reviews

1.0

Feb 2, 2021

Shell of what it once was

Integration specialist

Recommend

CEO approval

Business Outlook

Pros

Healthcare benefits, 401k matching, unlimited PTO, Office Space

Cons

CEO Steve Lucas, Executive leadership, Vista Equity Partners, Middle-management, High Turnover rate, Work/Life Balance, No paid overtime, High Churn rate, Company Culture, Department Communication, Product Direction. Be careful with how much stock you put into the high rated reviews on here. The company made it an Onboarding requirement for new hires to leave a Glassdoor review during their first 90 days. iCIMS is a shell of its former self. It once was a NJBiz top 10 place to work, however Vista Equity Partners purchased the company in 2018 and has done everything to run it into the ground. They are living off of the good reputation that the original owners built, and only investing in things that make their bottom line look better. This is exactly what groups like Vista are known for doing. Purchasing companies, fattening them up with cash to make the reported ARR look great to a potential buyer, then they flip it. They literally just did this with Wrike in January 2021. Beware of applying here. I wouldn't recommend this place to my worst enemy.

3.0

Feb 1, 2021

Good company going through growing pains

Implementation manager

Recommend

CEO approval

Business Outlook

Pros

Leadership truly cares about employees

Cons

Business changes are occurring at a pace that is hard to pivot and adapt to in an organized way

1.0

Jan 31, 2021

Not the company it once was, not even close!!

Customer support

Recommend

CEO approval

Business Outlook

Pros

Very nice work environment and office. iCIMS software is a solid platform.

Cons

Turnover, Turnover, Turnover. No direction, poor communication from the top down and across departments. All departments work in Silo's and are more concerned with pointing fingers. Very rarely do they backfill a position, instead all responsibility will be assigned to someone else (without a merit increase). Poor advanced training. Weak recruiting

Viewing 337 - 339 of 793 Reviews

Jobs at iCIMS

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Principal Executive Assistant

Events Marketing Specialist

Principal Account Manager

iCIMS

iCIMS reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Shell of what it once was

Good company going through growing pains

Not the company it once was, not even close!!

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