iCIMS reviews

After your iCIMS "honeymoon" phase ends, you begin to realize that a lot of the cons mentioned in reviews below aren't exaggerations. Leadership appears to "shoot from the hip" and will dismantle or rearrange teams, job titles, job descriptions overnight in the name of "kaizen" or "adaptability." Aggressive goals can sometimes lead to up-flares of toxic environments where managers, teammates, or departments are pitted against each other. Sales and marketing can both be extremely clique-y. Marketing feels like high school with whispering everywhere, gossip and favoritism rampant. Sales is a total frat party where account executives act as if they're king of the castle even if goals aren't met (and it is kings - there are only 3 or 4 women in the dept). Account Management can be better, but changes over the last year have been aggressive and inconsistent. If you are not in a role directly tied to revenue, it sometimes feels like you're the second class citizen here. They have been trying to "button up" the past year, as they continue to grow and head towards going public or being bought out or whatever, and try to operate as an enterprise business but also keep the startup culture. Truth is you get the worst of both worlds - aggressive timelines and constant change of a startup with the middle management and arbitrary processes of a enterprise company.

As I spent more time at iCIMS, I became overburdened with bureaucratic rituals, top-down decision making, and frustrating structures that diluted my job role and killed any ability I had to improve the team, the organization, or even just myself as a professional. My impression of upper management is that they are more concerned with posturing themselves as thought leaders and decision makers instead of involving the frontline designers, product managers, and engineers in moving the product forward. Anyone with institutional knowledge of specific products or teams would be overruled by higher level execs who took seemingly little to no time to connect with or understand the needs/goals of the teams below them. Last straw for me was getting invited to a meeting with an executive and a number of other selected employees that I thought would serve as a forum to discuss our experiences and this person talked about themself for 45 minutes without showing any consideration of how we as employees thought the company or even our own teams could be improved. They also obfuscate any accountability for decision making on salary and benefits. I got my expected pay raise aggressively cut down for what was supposed to be a significant promotion because I changed remote work locations, and was forced to leverage an outside offer to get the money other employees in my position were receiving.