Compensation Shenanigans-This year, the entire Account Management staff had the variable upside removed from their compensation. This cost all Account Managers some money, and their best and brightest were punished hardest.
Instead, a flat bonus structure was tied to percentage of quota achievement. They rolled out quotas at the END of January, and sure enough, everyone's quota was either doubled or increased in the realm of 75%. The best sellers were punished the hardest due to "historical performance" of their accounts.
Despite removing variable compensation, they are now asking their customer sales team to work twice as hard.
This sort of a reduction in compensation rewards is not unique to this year, but has been a consistent theme of customer sales over the years. They have found multiple ways to carve out exceptions and reductions to Account Management and Customer Sales pay.
Whiplash changes from Senior Management, year after year. Major changes in strategy, goals, role definitions.
Treatment and policy on remote employment is inconsistent. Remotes hired and told they have no opportunity for advancement due to their remote status.
Shiny New Corporate HQ is freezing
Director Level is a carousel of turnover across the business
Core products have not been meaningfully changed in 3 years despite the increases in sales quotas.
