Unrealistic Quotas, which nobody meets!
Higher leadership turnover!
Selling a “nice to have” rather than a “must have”. The software is very expensive and is part of a saturated market of other ATS companies especially within EMEA.
Salesplays given by senior management but didn’t work yet forced to carry on implementing them although they lack effectiveness and harbour no reponses.
Senior management don’t seem to be in touch with the day to day work SDRs have to do. Treated like the bottom of the barrel, but are the ones that probably have the best insight to the market as they speak to prospects everyday.
Forced to hit KPI’s for KPI’s sake, but then also pressed to be more personalised with every email. But impossible to meet both requirements in the hours given in the day.
High turnover, no one meets target and then they’re put on a pip or fired and replaced then the cycle repeats.
No room for internal mobility, to become an AE or AM that will simply not happen here as they bypass their SDRs and hire from other companies for these roles.
Weren’t taught how to value sell iCIMs very complex product in the beginning, but expected to perform at a high level from early in you tenure as an SDR.
Was told we had all our cadences created from a team in the US but most aren’t relevant to the EMEA market and simply don’t work.
Global company but there’s a clear gap between USA SDR’s and EMEA ones. Both Teams often compared but EMEA is a new territory and market and needs time to mature, but isn’t given it as targets remain high and out of sink with the current Demand in EMEA.
Inbound leads are also part of the quota but you can go months without one qualified inbound lead.
Told to sell standalone products but they cost more than the ATS at times…
Bad onboarding which was ironic as the iCIMS software is meant to help candidate experience. Was passed through many hands, often had to chase up next steps after signing work contract.
We used ADP For Illness , holidays and payroll. But it’s terrible and is not fit for purpose.
Seems like no one in the company is 100% sure what’s actually needed to be effective when reaching out to prospects.
No job security!
