Does iContact pay their employees well?

According to anonymously submitted Glassdoor reviews, iContact employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at iContact. This rating has been stable over the past 12 months.

How satisfied are employees working at iContact?

59% of iContact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iContact 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at iContact?

Sales Executive (5) , Call Center Agent (4) , Strategic Advisor (3) , Account Manager (2) , Customer Success Manager (2) , Sales (2) , Senior Product Expert (2)

What are the pros of working at iContact according to real employee reviews?

"Great culture and people." ((in 7 reviews)); "It's an extremely casual work environment and employees are typically not micro" ((in 6 reviews)); "amazing benefits" ((in 6 reviews)); "Senior leadership is approachable and available to help you reach individual success and team success." ((in 6 reviews)); "Work life balance is good, unless you are one of the few that management consistently leans on." ((in 5 reviews))

What are the cons of working at iContact according to real employee reviews?

"Management also expects so much but doesn’t support you." ((in 8 reviews)); "Pay is also below pretty below average…" ((in 3 reviews)); "good company but the salary is very low" ((in 3 reviews)); "In the Sales Executive role there are little immediate advancement opportunities." ((in 3 reviews))

What are employees saying about iContact layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iContact layoffs and their outlook for job security at iContact in 2026.

What are the top reviewed iContact locations?

Morrisville , Raleigh , Durham , Holly Springs , Mooresville , Dallas , Research Triangle Park

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iContact

Part of Ziff Davis

iContact reviews

3.3

59% would recommend to a friend

(81 total reviews)

Michael Pepe

100% approve of CEO

41% positive business outlook

Ratings by category

3.7

Work/Life balance

3.4

Culture & values

3.4

Diversity & inclusion

3.2

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

iContact has an employee rating of 3.3 out of 5 stars, based on 81 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iContact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

81 reviews

5.0

Mar 26, 2015

It's an amazing place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Office culture, amazing co-workers, growth potential, great benefits, flexibility, excellent leadership

Cons

I have not stumbled across any yet!

iContact Response

11y

Thanks for the feedback! We love it and we'll carry on!

5.0

Mar 17, 2015

Great Job.

Customer advocate

Recommend

CEO approval

Business Outlook

Pros

Very laid back and you are not micro-managed.

Cons

There are honestly no cons.

iContact Response

11y

Thank you for the feedback, we take pride that we're able to avoid micro-management but couldn't do that without our outstanding self-driven employees!

5.0

Feb 2, 2015

Positive work environment with great growth potential

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Everyone at iContact is friendly and supportive from the moment you walk in the door. The management strives to make sure their employees are well taken care of on every end of the spectrum. Their benefits are some of the best I've seen offered, the pay is on par with other companies in the area, and who doesn't like unlimited Starbucks or the occasional free bagel. I see truly great things coming from iContact in the future and look forward to being a part of them.

Cons

The office is a very lively place, but sometimes lively can cross the threshold into noisy. I find myself ducking into conference rooms sometimes to find a quiet place to work. There is still a little bit of confusion in the wake of the latest acquisition. Management is trying their hardest to normalize everything but there is still the occasional hiccup in communication between iContact and the Vocus/Cision end of business. That being said, once the smoke clears a little bit I think iContact will be running like a well oiled machine.

iContact Response

11y

Thank you for the feedback! We'll keep plugging away.

Viewing 22 - 24 of 81 Reviews

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