iHerb reviews

3.8

71% would recommend to a friend

(768 total reviews)

Emun Zabihi

79% approve of CEO

82% positive business outlook

iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

768 reviews
4.0
Mar 3, 2026

-

Recommend
CEO approval
Business Outlook

Pros

-benefits -flexibility -remote - -

Cons

-HR/integration process is very bad -No organization, no fixed procedures to follow -Lack of communication and connection between teams

1.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent starting salary as a temp to hire and a raise after being hired on.

Cons

In my humble opinion, after working there 15 months, I found HR to be very deceptive in their hiring practices. Boone County KY where I worked is 85% Caucasian but the employees are 30% white 50% Latino. I was picking product nearly double the rate of most of my coworkers but let go for "Lack of Work" November 24th (Thanksgiving)but iHerb kept temp to hire Latinos, samalis who's performance charts were in the bottom half of the shift. Even after I requested an Reasonable Accomodation for my disability in writing and they refused to accommodate. Then fired me.

3.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great learning environment, supportive teams, and strong process documentation.

Cons

Fast-paced workload and frequent process changes.

Viewing 7 - 9 of 768 Reviews

Glassdoor has 806 iHerb reviews submitted anonymously by iHerb employees. Read employee reviews and ratings on Glassdoor to decide if iHerb is right for you.