Is iHerb a good company to work for?

iHerb has an overall rating of 3.8 out of 5, based on over 806 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 71% of employees would recommend working at iHerb to a friend and 82% have a positive outlook for the business. The best reviews about iHerb have been left by employees working as Warehouse Associate , Equipment Operator and Warehouse Worker .

Does iHerb pay their employees well?

According to anonymously submitted Glassdoor reviews, iHerb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at iHerb. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at iHerb?

71% of iHerb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iHerb 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at iHerb?

Material Handler (77) , Equipment Operator (36) , Customer Service Representative (16) , Software Engineer (15) , Software Developer (14) , Warehouse Associate (13) , Warehouse Worker (13) , Picker/Packer (11) , Manager (9) , Picker (9) , Senior Software Engineer (9) , Global Logistics Specialist (8) , Product Manager (8) , Quality Control (8) , Trainer (8)

What are the pros of working at iHerb according to real employee reviews?

"New 401K and medical benefits are great." ((in 84 reviews)); "Good pay and the job was easy" ((in 48 reviews)); "Great people to work with and for." ((in 45 reviews)); "Great Leaders and team members to work with." ((in 20 reviews)); "The team is great and shifts are flexible" ((in 18 reviews))

What are the cons of working at iHerb according to real employee reviews?

"One of my biggest issues is that the upper management made the decision to raise pay for one shift in the attempt to get employees to stay when the other shift(s) were more deserving of the pay." ((in 18 reviews)); "This lack of leadership from the CTO affects how the directors below him manage (yes “manage”, not lead." ((in 12 reviews)); "Less Favoritism, the company has improved though." ((in 12 reviews)); "Nepotism is big here." ((in 11 reviews)); "Instead, managers will promote subjectively and according to how they perceive you to the rest of your team." ((in 11 reviews))

What are employees saying about iHerb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iHerb layoffs and their outlook for job security at iHerb in 2026.

What are the top reviewed iHerb locations?

Irvine , Easton , Perris , Elgin , Hebron , Pasadena , Moreno Valley , Los Angeles , Riverside , Ellenwood , Carpentersville , Crystal Lake , Saint Louis , Phoenix , Detroit , Austin , Pasadena , Minneapolis , Peebles , Fresno , Arcadia , Murrieta , San Marcos , Vancouver , Allentown , Bethlehem , Nazareth , Northampton , Tatamy , Indiana

iHerb reviews

3.8

71% would recommend to a friend

(768 total reviews)

Emun Zabihi

79% approve of CEO

82% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

768 reviews

4.0

May 29, 2019

Challenging projects

Cloud engineer

Recommend

CEO approval

Business Outlook

Pros

Cutting edge technology. Great work-life balance. Good Perks

Cons

Lost some of the culture with growth.

iHerb Response

7y

I am glad you are enjoying our challenging environment. We believe our company culture influences how our employees work. If you have ideas or suggestions to improve it, please feel free to share them with us. - BT Bitarafan

4.0

Apr 29, 2019

Great potential with some caveats

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

- lots of energy, part of being of being impact in a global company - very decent amount of great engineers - being part of a company very open to developer ideas in terms of design, architecture and exposure to the direction of innovative tech

Cons

- need more technical mentorship and training, its great to evolve and learn by mistakes but not at the cost of managements ire - the point above + actual UAT cases for when our code is deemed to be working as expected to ensure engineers are meeting the demands held by leads

iHerb Response

7y

At iHerb, we are passionate about our business and seek to provide the best selection and value to delight our customers, domestic and international. iHerb looks to be an e-commerce company that continuously innovates, so we thank you for the recognition of the intent to move to more innovative technologies to drive the business. Your feedback and advice on increasing and improving technical mentorship and training is well-met, and we will pass along that feedback to your local leadership group. Thank you for the work you do at iHerb.

5.0

Oct 9, 2018

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly working environment, a lot of opportunity to learn, and good benefits

Cons

no cons at this moment

iHerb Response

7y

Thank you so much for taking the time to leave us a review! We are pleased to hear that you enjoy the working environment and the benefits. We look forward to growing with your in your career here at iHerb.

Viewing 100 - 102 of 768 Reviews

Jobs at iHerb

IT Support Specialist I

Software Development Intern

IT Support Specialist I

iHerb

iHerb reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Challenging projects

Great potential with some caveats

Great place to work

Jobs at iHerb

iHerb reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at iHerb

iHerb reviews FAQs