Is iHerb a good company to work for?

iHerb has an overall rating of 3.8 out of 5, based on over 807 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 71% of employees would recommend working at iHerb to a friend and 82% have a positive outlook for the business. The best reviews about iHerb have been left by employees working as Warehouse Associate , Equipment Operator and Warehouse Worker .

Does iHerb pay their employees well?

According to anonymously submitted Glassdoor reviews, iHerb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at iHerb. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at iHerb?

71% of iHerb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iHerb 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at iHerb?

Material Handler (77) , Equipment Operator (36) , Customer Service Representative (16) , Software Engineer (15) , Software Developer (14) , Warehouse Associate (13) , Warehouse Worker (13) , Picker/Packer (11) , Manager (9) , Picker (9) , Senior Software Engineer (9) , Global Logistics Specialist (8) , Product Manager (8) , Quality Control (8) , Trainer (8)

What are the pros of working at iHerb according to real employee reviews?

"Benefits are great and we can finally WFH." ((in 77 reviews)); "Good pay and the job was easy" ((in 53 reviews)); "Great people and Awesome team work." ((in 45 reviews)); "Great Leaders and team members to work with." ((in 21 reviews)); "The team is great and shifts are flexible" ((in 19 reviews))

What are the cons of working at iHerb according to real employee reviews?

"One of my biggest issues is that the upper management made the decision to raise pay for one shift in the attempt to get employees to stay when the other shift(s) were more deserving of the pay." ((in 18 reviews)); "This lack of leadership from the CTO affects how the directors below him manage (yes “manage”, not lead." ((in 13 reviews)); "Less Favoritism, the company has improved though." ((in 13 reviews)); "Newer technology managers have started to create a no" ((in 12 reviews)); "Nepotism is big here." ((in 11 reviews))

What are employees saying about iHerb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iHerb layoffs and their outlook for job security at iHerb in 2026.

What are the top reviewed iHerb locations?

Irvine , Easton , Perris , Elgin , Hebron , Pasadena , Moreno Valley , Los Angeles , Riverside , Ellenwood , Carpentersville , Crystal Lake , Saint Louis , Phoenix , Detroit , Austin , Pasadena , Minneapolis , Peebles , Fresno , Arcadia , Murrieta , San Marcos , Vancouver , Allentown , Bethlehem , Nazareth , Northampton , Tatamy , Indiana

iHerb reviews

3.8

71% would recommend to a friend

(769 total reviews)

Emun Zabihi

79% approve of CEO

82% positive business outlook

Ratings by category

4.2

Compensation and benefits

4.1

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.8

Senior management

3.8

Career opportunities

iHerb has an employee rating of 3.8 out of 5 stars, based on 769 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

769 reviews

5.0

Oct 5, 2018

Operations Manager

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Employee-focused company, very competitive compensation.

Cons

None encountered as of yet.

iHerb Response

7y

Thank you so much for reaching out!!! We are delighted that you are enjoying your time here at iHerb. Our goal is to ensure that our employees have the means to care for their families not only today but have the long-term monetary securities to provide for retirements tomorrow. We look forward to growing with you.

3.0

Aug 17, 2018

Your experience depends on which department you’re in

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great snacks, drinks, gym, appreciation parties, and offices. The business is growing fast, so jobs here are more likely than not “safe.” At least 75% of the team members are friendly and quality employees. Team members are generally given the latest and greatest tools to perform their job.

Cons

Beware, interested candidates! FTO does exist, but it depends on which department you are in. Some are generous while others are stingy. Don’t work here if you are not okay with working really hard on a project then having it be scraped a day later because of a CEO who simply feels like he doesn’t want it anymore. This occurs pretty frequently that it’s almost comical. Management tends to hire talent from outside instead of promoting from within. Annual reviews are not given, so you have to ask for one to receive feedback on your work. Since annual reviews are not the norm here, you only get the chance to get a raise if you ask for one.

iHerb Response

7y

Thank you for letting us know your concerns about working at iHerb, it seems that you are passionate about your work and we love that about our employees. If you have any concerns about annual reviews or raises you feel like you have earned please speak with your HR team as they are more than happy to meet with you and problem solve a solution.

1.0

Jan 17, 2024

Worst job ever.

It manager

Recommend

CEO approval

Business Outlook

Pros

Nothing good to say at all.

Cons

Worst company I have ever worked for.

Viewing 139 - 141 of 769 Reviews

Jobs at iHerb

IT Support Specialist I

IT Support Specialist I

HR Generalist-DC Operations

Strategic Sourcing Manager

iHerb

iHerb reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Operations Manager

Your experience depends on which department you’re in

Worst job ever.

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