Is iHerb a good company to work for?

iHerb has an overall rating of 3.8 out of 5, based on over 806 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 71% of employees would recommend working at iHerb to a friend and 82% have a positive outlook for the business. The best reviews about iHerb have been left by employees working as Warehouse Associate , Equipment Operator and Warehouse Worker .

Does iHerb pay their employees well?

According to anonymously submitted Glassdoor reviews, iHerb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at iHerb. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at iHerb?

71% of iHerb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iHerb 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at iHerb?

Material Handler (77) , Equipment Operator (36) , Customer Service Representative (16) , Software Engineer (15) , Software Developer (14) , Warehouse Associate (13) , Warehouse Worker (13) , Picker/Packer (11) , Manager (9) , Picker (9) , Senior Software Engineer (9) , Global Logistics Specialist (8) , Product Manager (8) , Quality Control (8) , Trainer (8)

What are the pros of working at iHerb according to real employee reviews?

"Benefits are great and we can finally WFH." ((in 81 reviews)); "Good pay and the job was easy" ((in 52 reviews)); "Great people to work with and for." ((in 45 reviews)); "Great Leaders and team members to work with." ((in 22 reviews)); "Growing with the company that takes care of its employees." ((in 18 reviews))

What are the cons of working at iHerb according to real employee reviews?

"One of my biggest issues is that the upper management made the decision to raise pay for one shift in the attempt to get employees to stay when the other shift(s) were more deserving of the pay." ((in 18 reviews)); "Newer technology managers have started to create a no" ((in 17 reviews)); "Less Favoritism, the company has improved though." ((in 16 reviews)); "This lack of leadership from the CTO affects how the directors below him manage (yes “manage”, not lead." ((in 11 reviews)); "The long hours and on my feet" ((in 10 reviews))

What are employees saying about iHerb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iHerb layoffs and their outlook for job security at iHerb in 2026.

What are the top reviewed iHerb locations?

Irvine , Easton , Perris , Elgin , Hebron , Pasadena , Moreno Valley , Los Angeles , Riverside , Ellenwood , Carpentersville , Crystal Lake , Saint Louis , Phoenix , Detroit , Austin , Pasadena , Minneapolis , Peebles , Fresno , Arcadia , Murrieta , San Marcos , Vancouver , Allentown , Bethlehem , Nazareth , Northampton , Tatamy , Indiana

iHerb reviews

3.8

71% would recommend to a friend

(768 total reviews)

Emun Zabihi

79% approve of CEO

82% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (768 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

768 reviews

5.0

Jul 19, 2025

Hard working

Package handler

Recommend

CEO approval

Business Outlook

Pros

Good environment to work in.

Cons

Not enough hours in this moment.

iHerb Response

11mo

Thank you for sharing your experience at iHerb! We truly appreciate your feedback and are thrilled to hear about the aspects of our company that you enjoy. We’re committed to fostering a supportive and rewarding workplace, and it’s great to know that our efforts are making an impact. If you have any additional insights or suggestions, we’d love to hear them. Wishing you continued success in your career!

5.0

Jul 10, 2025

Good place to work for early-career

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay Remote or hybrid work Team members are friendly and helpful

Cons

Overall team organization is somewhat rigid

iHerb Response

12mo

Thank you for sharing your experience at iHerb! We truly appreciate your feedback and are thrilled to hear about the aspects of our company that you enjoy. We’re committed to fostering a supportive and rewarding workplace, and it’s great to know that our efforts are making an impact. If you have any additional insights or suggestions, we’d love to hear them. Wishing you continued success in your career!

4.0

Jul 8, 2025

Great place to grow in an international, fast-paced envirnoment

Hr business partner emea

Recommend

CEO approval

Business Outlook

Pros

- Warm and supportive team, you feel welcome from day one. - International and dynamic environment with plenty of room for initiative. - Good onboarding process and easy access to key information and tools. - It's easy to connect with colleagues across countries. - Lots of focus on personal development and growth.

Cons

- The workload can be high at times, especially if you enjoy being hands-on. - Some processes and tools are still evolving, which gives you a chance to contribute ideas and improvements.

iHerb Response

12mo

Thank you for sharing your experience at iHerb! We truly appreciate your feedback and are thrilled to hear about the aspects of our company that you enjoy. We’re committed to fostering a supportive and rewarding workplace, and it’s great to know that our efforts are making an impact. If you have any additional insights or suggestions, we’d love to hear them. Wishing you continued success in your career!

Viewing 25 - 27 of 768 Reviews

Jobs at iHerb

Software Development Intern

Growth Marketing Specialist (N. America)

Sr. Manager, Localization and Content

Merchandising Operations Specialist

iHerb

iHerb reviews

Company ratings over time

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Reviews by job title

Hard working

Good place to work for early-career

Great place to grow in an international, fast-paced envirnoment

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