iTHINK Financial reviews

3.9

68% would recommend to a friend

(59 total reviews)

Michael L. Miller

88% approve of CEO

68% positive business outlook

iTHINK Financial has an employee rating of 3.9 out of 5 stars, based on 59 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iTHINK Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

59 reviews
2.0
Mar 24, 2025

CU acting like a big bank

Recommend
CEO approval
Business Outlook

Pros

- Lot of opportunity for growth - Solid incentive payout if you can reach goals - Recruiting makes effort to get a diverse group of people most departments. Lots of personalities, backgrounds, and career stages. Made it a interesting place to work and learn from others. -Good hours to get around ATL traffic.

Cons

- Lost all sense of community and is fully focused on rapid growth. Members often complained that it feels like any other major bank. - Goals are out of touch with business. - Base pay is on the lower side -Culture is nice nasty micromanagement

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iTHINK Financial Response
1y
Thank you for your feedback. We're glad you value our flexible scheduling, staff diversity, and growth opportunities—key aspects of our culture. We hear your concerns about community, micromanagement, performance goals, and compensation. We're working on building stronger team connections, improving trust and autonomy, refining goal setting, and regularly reviewing our pay structure to stay competitive. We appreciate your insights—they help us grow and improve.
5.0
Nov 19, 2024

Great Company

Recommend
CEO approval
Business Outlook

Pros

Great work environment, everyone is like family.

Cons

It may be harder to help the older members that come in.

2.0
Jan 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits Member and Team events Learning about finances and services

Cons

Miscommunication Unorganization Favoritism Lack of support from higher ups

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iTHINK Financial Response
1y
Thank you for taking the time to share your feedback regarding your experience with our organization. We sincerely apologize for any feelings of disorganization, favoritism, miscommunication, and lack of support that you may have encountered. It’s clear that we fell short in meeting your expectations, and for that, we are truly sorry. Please know that this feedback is invaluable to us as it helps highlight areas for improvement. It is important for us to emphasize that this does not reflect the culture we strive to cultivate within our organization, where every team member should feel just as supported and valued as the next. Your Comments have been escalated to the proper channels and will help us take advantage of the opportunity to better meet the needs and expectations of current and future employees. We appreciate your honesty and willingness to share and wish you the best in your future endeavors. Your insights will help guide our efforts to foster a more cohesive and supportive environment for all employees. Thank you.
Viewing 7 - 9 of 59 Reviews

Glassdoor has 63 iTHINK Financial reviews submitted anonymously by iTHINK Financial employees. Read employee reviews and ratings on Glassdoor to decide if iTHINK Financial is right for you.