ooma reviews

3.8

74% would recommend to a friend

(220 total reviews)
avatar

Eric Stang

83% approve of CEO

78% positive business outlook

ooma has an employee rating of 3.8 out of 5 stars, based on 220 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ooma employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.4 stars).

Reviews by job title

220 reviews
5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Super friendly and helpful staff... from HR to Operations to Leadership. Good work life balance, Opportunities for remote or hybrid work,

Cons

Benefits are very solid for a smaller company but not world class.

5.0
Jul 14, 2026

A breath of fresh air

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The culture is great. A bunch of folks from all over the world having a good time making great products and delivering great products where they fit.

Cons

Benefits package is somewhat odd. 401k company match happens once a year in January based upon the contributions from the prior year. Which impacts the contributions for the following tax year. Small thing, but it is odd.

4.0
Jun 29, 2026

Strong leadership but slow modernization and collaboration challenges

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Consistent product strategy, focused teams, leadership is focused on company and employee success, decent internal communication on companywide initiatives or updates, structured/traditional company All Hands meetings, improving stock price, solid product competitive advantages.

Cons

Lots of senior leadership has been with the company for 10-20 years. This can be great for institutional knowledge and consistency but can also create significant blindspots. Modernization of tools, systems and employee expectations can sometimes feel outdated, completely manual or slow. Investment decisions can sometimes feel pennywise but pound foolish. Collaboration between technical and product teams can feel painful.

Viewing 1 - 3 of 220 Reviews

Glassdoor has 244 ooma reviews submitted anonymously by ooma employees. Read employee reviews and ratings on Glassdoor to decide if ooma is right for you.