Does uBreakiFix pay their employees well?

According to anonymously submitted Glassdoor reviews, uBreakiFix employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at uBreakiFix. This rating has been stable over the past 12 months.

How satisfied are employees working at uBreakiFix?

37% of uBreakiFix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated uBreakiFix 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at uBreakiFix?

Technician (184) , Repair Technician (144) , Manager (54) , Store Manager (42) , Lead Technician (32) , Remote Technician (23) , Cell Phone Repair Technician (18) , General Manager (14) , Assistant Manager (13) , Electronics Repair Technician (11) , Electronics Technician (10) , Computer Repair Technician (7) , Computer Technician (6) , Mobile Technician (5) , Remote Repair Technician (5)

What are the pros of working at uBreakiFix according to real employee reviews?

"And great people" ((in 38 reviews)); "Great coworkers Get to learn more about the tech world Get to help people out in a satisfying way" ((in 29 reviews)); "You learn a lot and have a good work environment to do so" ((in 20 reviews)); "Flexible hours and usually simple workflow." ((in 17 reviews)); "Great learning experience and stepping" ((in 14 reviews))

What are the cons of working at uBreakiFix according to real employee reviews?

"Pay is low for the skill required for successful repairs Corporate locations prioritize profit over people every single time." ((in 104 reviews)); "The management was poor." ((in 48 reviews)); "Corporate is destroying right to repair, most techs and training are bad." ((in 21 reviews)); "My manager was completely incompetent," ((in 11 reviews)); "No bonuses are given that they promise so don't go above and beyond it wont show on your paycheck." ((in 8 reviews))

What are employees saying about uBreakiFix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about uBreakiFix layoffs and their outlook for job security at uBreakiFix in 2026.

What are the top reviewed uBreakiFix locations?

Orlando , Chicago , New York , Atlanta , Houston , Little Rock , Denver , Charlotte , San Jose , Jacksonville , Phoenix , Dallas , Knoxville , Los Angeles , Grand Rapids , Raleigh , Austin , Tampa , Virginia Beach , Milwaukee , San Antonio , Brentwood , Santa Clara , Lafayette , Kennesaw , Millburn , Algonquin , Geneva , Garden City , Omaha

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uBreakiFix

uBreakiFix reviews

3.1

37% would recommend to a friend

(828 total reviews)

Justin C Wetherill

41% approve of CEO

34% positive business outlook

Ratings by category

3.6

Diversity & inclusion

2.9

Culture & values

2.9

Work/Life balance

2.6

Compensation and benefits

2.6

Career opportunities

2.5

Senior management

uBreakiFix has an employee rating of 3.1 out of 5 stars, based on 828 company reviews on Glassdoor which indicates that most employees have a good working experience there. The uBreakiFix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

828 reviews

3.0

Feb 6, 2021

You can probably do better

Technician

Recommend

CEO approval

Business Outlook

Pros

The work day starts at 10 am

Cons

not great pay, no benefits, really entitled customers, and lazy coworkers. Unless the location is owned by Asurion.

3.0

Feb 5, 2021

Nice

Repair technician

Recommend

CEO approval

Business Outlook

Pros

Good coworkers and plenty of experience around technology

Cons

Very low pay when within corporate.

4.0

Feb 5, 2021

Franchise

Repair technician

Recommend

CEO approval

Business Outlook

Pros

No shortage of devices to be repaired.

Cons

Franchise owner using UBreakiFix to augment their own private online smartphone business. Passing their own repaired devices on Samsung's quality assurance SW and selling them as 'new' devices

Viewing 604 - 606 of 828 Reviews

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Jobs at uBreakiFix

Store/Remote Technician

Store/Remote Technician

Inventory Coordinator

Store/Mobile Technician

Customer Experience & Tech Specialist (Samsung/Google) - We Will Train