Does uBreakiFix pay their employees well?

According to anonymously submitted Glassdoor reviews, uBreakiFix employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at uBreakiFix. This rating has been stable over the past 12 months.

How satisfied are employees working at uBreakiFix?

37% of uBreakiFix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated uBreakiFix 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at uBreakiFix?

Technician (184) , Repair Technician (144) , Manager (54) , Store Manager (42) , Lead Technician (32) , Remote Technician (23) , Cell Phone Repair Technician (18) , General Manager (14) , Assistant Manager (13) , Electronics Repair Technician (11) , Electronics Technician (10) , Computer Repair Technician (7) , Computer Technician (6) , Mobile Technician (5) , Remote Repair Technician (5)

What are the pros of working at uBreakiFix according to real employee reviews?

"And great people" ((in 40 reviews)); "Great coworkers Get to learn more about the tech world Get to help people out in a satisfying way" ((in 30 reviews)); "You learn a lot and have a good work environment to do so" ((in 24 reviews)); "Flexible hours and usually simple workflow." ((in 18 reviews)); "Learned a lot about technology and how to repair" ((in 6 reviews))

What are the cons of working at uBreakiFix according to real employee reviews?

"Pay is low for the skill required for successful repairs Corporate locations prioritize profit over people every single time." ((in 95 reviews)); "The management was poor." ((in 48 reviews)); "Corporate is destroying right to repair, most techs and training are bad." ((in 20 reviews)); "My manager was completely incompetent," ((in 11 reviews)); "upper management has terrible communication and is very disorganized" ((in 8 reviews))

What are employees saying about uBreakiFix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about uBreakiFix layoffs and their outlook for job security at uBreakiFix in 2026.

What are the top reviewed uBreakiFix locations?

Orlando , Chicago , New York , Atlanta , Houston , Little Rock , Denver , Charlotte , San Jose , Jacksonville , Phoenix , Dallas , Knoxville , Los Angeles , Grand Rapids , Raleigh , Austin , Tampa , Virginia Beach , Milwaukee , San Antonio , Brentwood , Santa Clara , Lafayette , Kennesaw , Millburn , Algonquin , Geneva , Garden City , Omaha

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uBreakiFix

uBreakiFix reviews

3.1

37% would recommend to a friend

(828 total reviews)

Justin C Wetherill

41% approve of CEO

34% positive business outlook

Ratings by category

3.6

Diversity & inclusion

2.9

Culture & values

2.9

Work/Life balance

2.6

Compensation and benefits

2.6

Career opportunities

2.5

Senior management

uBreakiFix has an employee rating of 3.1 out of 5 stars, based on 828 company reviews on Glassdoor which indicates that most employees have a good working experience there. The uBreakiFix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

828 reviews

5.0

Feb 23, 2020

Great company to work for. Owners at my location treat their employees excellent.

Store manager

Recommend

CEO approval

Business Outlook

Pros

Great owners and market manager at my location. Team work Very out going place to work. Everyone feels like family. Learn about technology everyday. Training on anything you can possibly think of. Benefits, bonus, time off when needed even at last minute notice. If you want to work at a place with no judgement and potentially work up and grow in a company UBreakIfix is the place for you. There is always opportunity to move up within the company specially with new store opening. Love working for my company!

Cons

To be honest cons are a none! I do how ever think the Salary pay could be better,

1.0

Feb 20, 2020

Horrible franchise

Assistant technician

Recommend

CEO approval

Business Outlook

Pros

Getting to see new tech

Cons

The whole pos system you have to use is garbage, metrics are so good only top 5 stores are ever in green. Money hungry corporate guys.

3.0

Feb 19, 2020

Great Experience with Franchise Owner, not so great experience with corporate

Repair technician

Recommend

CEO approval

Business Outlook

Pros

*excellent opportunity to gain hands-on experience *access to many official repair guides (google, samsung) *ability to work as a representative for Google and Samsung official repairs *fast-paced environment, always something new to learn

Cons

*corporate writes checks that franchisees and technicians have to cash

Viewing 679 - 681 of 828 Reviews

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Jobs at uBreakiFix

Store/Remote Technician

Store/Remote Technician

Inventory Coordinator

Store/Mobile Technician

Store/Mobile Technician