Does uBreakiFix pay their employees well?

According to anonymously submitted Glassdoor reviews, uBreakiFix employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at uBreakiFix. This rating has been stable over the past 12 months.

How satisfied are employees working at uBreakiFix?

37% of uBreakiFix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated uBreakiFix 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at uBreakiFix?

Technician (183) , Repair Technician (144) , Manager (54) , Store Manager (42) , Lead Technician (32) , Remote Technician (23) , Cell Phone Repair Technician (18) , General Manager (14) , Assistant Manager (13) , Electronics Repair Technician (11) , Electronics Technician (10) , Computer Repair Technician (7) , Computer Technician (6) , Mobile Technician (5) , Remote Repair Technician (5)

What are the pros of working at uBreakiFix according to real employee reviews?

"And great people" ((in 37 reviews)); "Great coworkers Get to learn more about the tech world Get to help people out in a satisfying way" ((in 32 reviews)); "You learn a lot and have a good work environment to do so" ((in 22 reviews)); "Good training much good experience" ((in 18 reviews)); "Flexible hours and usually simple workflow." ((in 16 reviews))

What are the cons of working at uBreakiFix according to real employee reviews?

"Pay is low for the skill required for successful repairs Corporate locations prioritize profit over people every single time." ((in 99 reviews)); "The management was poor." ((in 50 reviews)); "My manager was completely incompetent," ((in 10 reviews)); "upper management has terrible communication and is very disorganized" ((in 9 reviews)); "Technician salary is laughable" ((in 9 reviews))

What are employees saying about uBreakiFix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about uBreakiFix layoffs and their outlook for job security at uBreakiFix in 2026.

What are the top reviewed uBreakiFix locations?

Orlando , Chicago , New York , Atlanta , Houston , Little Rock , Denver , Charlotte , San Jose , Jacksonville , Phoenix , Dallas , Knoxville , Los Angeles , Grand Rapids , Raleigh , Austin , Tampa , Virginia Beach , Milwaukee , San Antonio , Brentwood , Santa Clara , Lafayette , Kennesaw , Millburn , Algonquin , Geneva , Garden City , Omaha

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uBreakiFix

uBreakiFix reviews

3.1

37% would recommend to a friend

(827 total reviews)

Justin C Wetherill

41% approve of CEO

34% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (827 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

uBreakiFix has an employee rating of 3.1 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have a good working experience there. The uBreakiFix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

827 reviews

3.0

Aug 14, 2023

Mixed feelings

Manager

Recommend

CEO approval

Business Outlook

Pros

- benefits - employee assistance programs - room for development?

Cons

Sales based, doesn’t matter if you’re an exceptional technician. They will fire you if you don’t meet the sales targets eventually

1.0

Jun 19, 2023

Terrible owner in Cedar park & Round Rock Tx

Manager

Recommend

CEO approval

Business Outlook

Pros

Learn how to fix devices.

Cons

Owner will cut paychecks and pay late. There is no real management or mentor. The owners wants to fire and hire as many people as possible so he can make money off of others hard work. Said so himself, I wish there was more positive to say about this establishment.

2.0

May 27, 2023

neutral

Retail technician

Recommend

CEO approval

Business Outlook

Pros

learn repairs on the job

Cons

management focused solely on insurance sales

Viewing 70 - 72 of 827 Reviews

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Jobs at uBreakiFix

Cell Phone / Computer Repair Technician

In-store Repair Technician

Tech Repair and Sales Specialist

Repair Technician — Cell Phone, Tablet, Computer (In-Store & Remote-Driving)

Phone and Computer Repair Technician