Does uBreakiFix pay their employees well?

According to anonymously submitted Glassdoor reviews, uBreakiFix employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at uBreakiFix. This rating has been stable over the past 12 months.

How satisfied are employees working at uBreakiFix?

37% of uBreakiFix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated uBreakiFix 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at uBreakiFix?

Technician (184) , Repair Technician (144) , Manager (54) , Store Manager (42) , Lead Technician (32) , Remote Technician (23) , Cell Phone Repair Technician (18) , General Manager (14) , Assistant Manager (13) , Electronics Repair Technician (11) , Electronics Technician (10) , Computer Repair Technician (7) , Computer Technician (6) , Mobile Technician (5) , Remote Repair Technician (5)

What are the pros of working at uBreakiFix according to real employee reviews?

"And great people" ((in 38 reviews)); "Great coworkers Get to learn more about the tech world Get to help people out in a satisfying way" ((in 31 reviews)); "You learn a lot and have a good work environment to do so" ((in 19 reviews)); "Great learning experience and stepping" ((in 16 reviews)); "Flexible hours and usually simple workflow." ((in 16 reviews))

What are the cons of working at uBreakiFix according to real employee reviews?

"Pay is low for the skill required for successful repairs Corporate locations prioritize profit over people every single time." ((in 99 reviews)); "The management was poor." ((in 51 reviews)); "Corporate is destroying right to repair, most techs and training are bad." ((in 19 reviews)); "My manager was completely incompetent," ((in 11 reviews)); "upper management has terrible communication and is very disorganized" ((in 9 reviews))

What are employees saying about uBreakiFix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about uBreakiFix layoffs and their outlook for job security at uBreakiFix in 2026.

What are the top reviewed uBreakiFix locations?

Orlando , Chicago , New York , Atlanta , Houston , Little Rock , Denver , Charlotte , San Jose , Jacksonville , Phoenix , Dallas , Knoxville , Los Angeles , Grand Rapids , Raleigh , Austin , Tampa , Virginia Beach , Milwaukee , San Antonio , Brentwood , Santa Clara , Lafayette , Kennesaw , Millburn , Algonquin , Geneva , Garden City , Omaha

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uBreakiFix

uBreakiFix reviews

3.1

37% would recommend to a friend

(828 total reviews)

Justin C Wetherill

41% approve of CEO

34% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (828 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

uBreakiFix has an employee rating of 3.1 out of 5 stars, based on 828 company reviews on Glassdoor which indicates that most employees have a good working experience there. The uBreakiFix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

828 reviews

3.0

Nov 8, 2019

Decent

Technician

Recommend

CEO approval

Business Outlook

Pros

Good hours, good company easy job

Cons

bad pay, people really like their phones...

5.0

Aug 6, 2019

Great company to work for

Consultant

Recommend

CEO approval

Business Outlook

Pros

This is a great company to work for and it is headed in the right direction. It has a family feel that it has been able to hold on to even as it has grown rapidly.

Cons

Like any start-up, changes happen faster than they can be communicated en-mass and that can be frustrating at times.

5.0

Aug 2, 2019

Fantastic Workplace

Technician

Recommend

CEO approval

Business Outlook

Pros

Each and every individual has an equal opportunity to learn and grow.

Cons

Some days you are doing back to back repairs while other days you are lucky to do two or three.

Viewing 724 - 726 of 828 Reviews

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Jobs at uBreakiFix

Cell Phone / Computer Repair Technician

Phone and Computer Repair Technician

Repair Technician — Cell Phone, Tablet, Computer (In-Store & Remote-Driving)

Repair Technician — Cell Phone, Tablet, Computer (In-Store & Remote-Driving)

Front Desk & cellphone repair tech