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      uBreakiFix

      Engaged Employer

      uBreakiFix reviews

      3.1

      37% would recommend to a friend

      (827 total reviews)

      Justin C Wetherill

      41% approve of CEO

      34% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      2.9

      Culture & values

      2.9

      Work/Life balance

      2.6

      Compensation and benefits

      2.6

      Career opportunities

      2.5

      Senior management

      uBreakiFix has an employee rating of 3.1 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have a good working experience there. The uBreakiFix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      827 reviews
      4.0
      May 16, 2018

      Stay Focused and motivated

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Steady hours for full timers and thorough training. Knowledgeable and flexible supervisors and coworkers. Good business. Great schedule. Overall great entry level it job.

      Cons

      For the amount of high stakes work that is done I excepted for the base to be slightly higher. But the fact that we as techs get to work on and open the latest devices makes up for it. And plus there are plenty of hours to work.

      3.0
      May 13, 2018

      Not nearly enough guidance given by management for new hires

      Repair technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      The actual repair work is enjoyable, schedule is flexible, pay is fair.

      Cons

      They give new hires barely any training wheels, and then remove them immediately. I worked there for a month, and my boss rarely went with me to the front to check people in to demonstrate to me how I'm supposed to do it. On top of that, they had me be the only person to check people in when I was there, so I couldn't even listen to more experienced people and learn from them. Training consisted of a few videos where the customer was WAY more scripted and predictable than they are in reality. This applies even more so to phone calls. They gave me almost no training on how to talk to people over the phone, and I had very little opportunities to listen to my boss on the phone to learn how to talk to people.

      4.0
      May 8, 2018

      Lead Technician

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great environment to learn skills

      Cons

      Low pay depending on management

      Viewing 754 - 756 of 827 Reviews
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      ReviewsuBreakiFix reviews

      Glassdoor has 836 uBreakiFix reviews submitted anonymously by uBreakiFix employees. Read employee reviews and ratings on Glassdoor to decide if uBreakiFix is right for you.