Does uBreakiFix pay their employees well?

According to anonymously submitted Glassdoor reviews, uBreakiFix employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at uBreakiFix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at uBreakiFix?

37% of uBreakiFix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated uBreakiFix 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at uBreakiFix?

Technician (183) , Repair Technician (144) , Manager (54) , Store Manager (42) , Lead Technician (32) , Remote Technician (23) , Cell Phone Repair Technician (18) , General Manager (14) , Assistant Manager (13) , Electronics Repair Technician (11) , Electronics Technician (10) , Computer Repair Technician (7) , Computer Technician (6) , Mobile Technician (5) , Remote Repair Technician (5)

What are the pros of working at uBreakiFix according to real employee reviews?

"And great people" ((in 38 reviews)); "Great coworkers Get to learn more about the tech world Get to help people out in a satisfying way" ((in 31 reviews)); "You learn a lot and have a good work environment to do so" ((in 23 reviews)); "Flexible hours and usually simple workflow." ((in 17 reviews)); "Great learning experience and stepping" ((in 16 reviews))

What are the cons of working at uBreakiFix according to real employee reviews?

"Pay is low for the skill required for successful repairs Corporate locations prioritize profit over people every single time." ((in 100 reviews)); "The management was poor." ((in 50 reviews)); "Corporate is destroying right to repair, most techs and training are bad." ((in 19 reviews)); "My manager was completely incompetent," ((in 11 reviews)); "Technician salary is laughable" ((in 9 reviews))

What are employees saying about uBreakiFix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about uBreakiFix layoffs and their outlook for job security at uBreakiFix in 2026.

What are the top reviewed uBreakiFix locations?

Orlando , Chicago , New York , Atlanta , Houston , Little Rock , Denver , Charlotte , San Jose , Jacksonville , Phoenix , Dallas , Knoxville , Los Angeles , Grand Rapids , Raleigh , Austin , Tampa , Virginia Beach , Milwaukee , San Antonio , Brentwood , Santa Clara , Lafayette , Kennesaw , Millburn , Algonquin , Geneva , Garden City , Omaha

uBreakiFix reviews

3.1

37% would recommend to a friend

(826 total reviews)

Justin C Wetherill

39% approve of CEO

33% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

uBreakiFix has an employee rating of 3.1 out of 5 stars, based on 826 company reviews on Glassdoor which indicates that most employees have a good working experience there. The uBreakiFix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

826 reviews

3.0

Mar 7, 2025

Not Fun

Technician

Recommend

CEO approval

Business Outlook

Pros

You can fix electronic items and thats cool

Cons

You have to deal with customers who re clueless.

1.0

Mar 7, 2025

Terrible company

Cell phone repair technician

Recommend

CEO approval

Business Outlook

Pros

There is nothing good about ubreakifix.

Cons

They don't provide computers to work on. Stores are often micromanaged to death. You will likely receive very little or no training on how to actually do repairs. Any training on repairs will only be cell phones which is only a fraction of the devices you are expected to fix. Don't be fooled, this is a sales job first and foremost. Most training will be about selling their terrible Home+ protection plan. There is constant turnover. I have had 8 lead techs and 5 store managers in 4 years. Upper management tends to rule with fear, threatening a person's job for the smallest of mistakes is common place.

2.0

Mar 5, 2025

Bad

Technician

Recommend

CEO approval

Business Outlook

Pros

Work is easy enough, simple electronic repair.

Cons

You will be a salesperson no matter what.

Viewing 76 - 78 of 826 Reviews

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Jobs at uBreakiFix

Cell Phone Repair (Will Drive Company Vehicle)

Customer Experience & Tech Specialist (Samsung/Google) - We Will Train

Store/Remote Technician

Store/Remote Technician

Repair Technician — Cell Phone, Tablet, Computer (In-Store & Remote-Driving)

uBreakiFix

uBreakiFix reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Not Fun

Terrible company

Bad

Top companies for "Compensation and Benefits" near you

Jobs at uBreakiFix