Does uBreakiFix pay their employees well?

According to anonymously submitted Glassdoor reviews, uBreakiFix employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at uBreakiFix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at uBreakiFix?

37% of uBreakiFix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated uBreakiFix 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at uBreakiFix?

Technician (183) , Repair Technician (144) , Manager (54) , Store Manager (42) , Lead Technician (32) , Remote Technician (23) , Cell Phone Repair Technician (18) , General Manager (14) , Assistant Manager (13) , Electronics Repair Technician (11) , Electronics Technician (10) , Computer Repair Technician (7) , Computer Technician (6) , Mobile Technician (5) , Remote Repair Technician (5)

What are the pros of working at uBreakiFix according to real employee reviews?

"And great people" ((in 38 reviews)); "Great coworkers Get to learn more about the tech world Get to help people out in a satisfying way" ((in 32 reviews)); "You learn a lot and have a good work environment to do so" ((in 20 reviews)); "Flexible hours and usually simple workflow." ((in 17 reviews)); "Great learning experience and stepping" ((in 16 reviews))

What are the cons of working at uBreakiFix according to real employee reviews?

"Pay is low for the skill required for successful repairs Corporate locations prioritize profit over people every single time." ((in 96 reviews)); "The management was poor." ((in 49 reviews)); "Corporate is destroying right to repair, most techs and training are bad." ((in 20 reviews)); "My manager was completely incompetent," ((in 10 reviews)); "upper management has terrible communication and is very disorganized" ((in 9 reviews))

What are employees saying about uBreakiFix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about uBreakiFix layoffs and their outlook for job security at uBreakiFix in 2026.

What are the top reviewed uBreakiFix locations?

Orlando , Chicago , New York , Atlanta , Houston , Little Rock , Denver , Charlotte , San Jose , Jacksonville , Phoenix , Dallas , Knoxville , Los Angeles , Grand Rapids , Raleigh , Austin , Tampa , Virginia Beach , Milwaukee , San Antonio , Brentwood , Santa Clara , Lafayette , Kennesaw , Millburn , Algonquin , Geneva , Garden City , Omaha

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uBreakiFix

uBreakiFix reviews

3.1

37% would recommend to a friend

(826 total reviews)

Justin C Wetherill

39% approve of CEO

33% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

uBreakiFix has an employee rating of 3.1 out of 5 stars, based on 826 company reviews on Glassdoor which indicates that most employees have a good working experience there. The uBreakiFix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

826 reviews

4.0

Apr 13, 2022

A lot of expectations

Cell phone repair technician

Recommend

CEO approval

Business Outlook

Pros

You will learn a lot

Cons

The amount of work is not worth the salary

2.0

Sep 21, 2021

horrible place

Repair technician

Recommend

CEO approval

Business Outlook

Pros

Got to learn how to repair electronics

Cons

boss was not a good person. was sexist, transphobic, and peed with door open

2.0

Aug 20, 2021

Poor Management

Electronics technician

Recommend

CEO approval

Business Outlook

Pros

A place to learn different repairs, Makes you knowledgeable with latest technology in Cell Phone and Repair industry, Customer service

Cons

Less salary, No work-life balance, Less benefits, Customer's stupid attitudes, Poor management and stupid "customer is always right" motto needs to be followed

Viewing 808 - 810 of 826 Reviews

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Jobs at uBreakiFix

Customer Experience & Tech Specialist (Samsung/Google) - We Will Train

Cell Phone Repair (Will Drive Company Vehicle)

Store/Remote Technician

Store/Remote Technician

Repair Technician — Cell Phone, Tablet, Computer (In-Store & Remote-Driving)