uBreakiFix reviews

3.1

37% would recommend to a friend

(826 total reviews)

Justin C Wetherill

39% approve of CEO

33% positive business outlook

uBreakiFix has an employee rating of 3.1 out of 5 stars, based on 826 company reviews on Glassdoor which indicates that most employees have a good working experience there. The uBreakiFix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

826 reviews
2.0
Jun 23, 2016
Recommend
CEO approval
Business Outlook

Pros

-Get to work on lots of cool tech and learn a lot -Hour long breaks -Good corporation that mostly does things the right way

Cons

-Bad pay, all employees deserve more money for doing this job. It's ridiculous that Panda Express employees basically make the same hourly wage. Even manager only gets 40k a year, same as managing way easier environments. The only way to get the money you deserve is to be an owner. -Getting blamed for things completely out of your control (by customers and management) -Getting blamed for things on par or not as bad as mistakes manager makes himself -Don't even have the tools needed to do work, especially computers, manager seems to think it's fine when employees take 10x longer to do a simple task because they have to use a junk computer. I can't stress enough how retarded this is: A store that REPAIRS COMPUTERS doesn't have decent enough computers for their employees to efficiently get work done. Employees giving up with store computers and using their own personal phone/tablet/computer is a regular occurrence. As far as other tools go it's a total mess with everyone stealing other people's tools as they need to and some tools completely disappearing. This could easily be fixed by giving everyone a box of tools that are only for them, but for some reason the manager explicitly came out AGAINST doing this (we're talking $30 tops for tools needed per person)

3.0
May 7, 2016
Recommend
CEO approval
Business Outlook

Pros

-Wide range of repairs to keep things interesting -You can learn alot about electronics -Growing Company -Smart Coworkers -Decent company culture -Decent POS

Cons

-Skilled labor with pay comparable to McDonalds -Extremely stressful when things break or parts are defective -Fast growth undercuts franchisees by stores opening up in your turf -You get scolded for things out of your control -Benefits essentially nonexistent unless you can make management, company healthcare is out of technician paygrade.

4.0
Mar 15, 2016

Being a tech is very hands on

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good customer service experience. Easy to learn new methods of repairs. Heavily involved in technical and electronic devices. Good friendly people to work with there.

Cons

Not many cons, but difficult to stay organized sometimes, needs better communication, customers can be a pain some of the times.

Viewing 811 - 813 of 826 Reviews

Glassdoor has 835 uBreakiFix reviews submitted anonymously by uBreakiFix employees. Read employee reviews and ratings on Glassdoor to decide if uBreakiFix is right for you.