1. Inadequate support and resources upon joining, leading to a disorganized and chaotic work environment.
2. Lack of essential equipment and tools for effective repair diagnosis and operations.
3. Insufficient training and guidance on critical procedures and processes, especially those required by Samsung audits.
4. Unfair expectations of passing certification tests without proper preparation or support.
5. Overwhelming workload handling multiple roles and responsibilities without adequate compensation or benefits.
6. Exposure to unsafe working conditions, such as being forced to work alongside a COVID-19-positive colleague.
7. Excessive working hours without overtime pay, leading to burnout and increased stress.
8. Poor communication and after-hours expectations, contributing to work-life imbalance.
9. Lack of competitive compensation and benefits compared to industry standards.
10. Overall, the role proved to be unsustainable due to the lack of support, recognition, and unacceptable working conditions.