uBreakiFix reviews

3.1

37% would recommend to a friend

(827 total reviews)

Justin C Wetherill

41% approve of CEO

34% positive business outlook

uBreakiFix has an employee rating of 3.1 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have a good working experience there. The uBreakiFix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

827 reviews
3.0
Aug 10, 2024

It payed the bills

Recommend
CEO approval
Business Outlook

Pros

Great learning experience. Specially repair skill, working with hardware components and gave me the confidence opens any kind device(including devices that i did not even touch)

Cons

A lot of stress. Poor work environment. Dealing with difficult customers ended up waring down.

2.0
Aug 10, 2024
Recommend
CEO approval
Business Outlook

Pros

1. Opportunity for hands-on experience in developing a store from the ground up. 2. Exposure to a variety of tasks, offering a diverse skill set development. 3. Experience in managing customer interactions and problem-solving. 4. Exposure to working with Samsung products and undergoing their certification process. 5. Building resilience and adaptability in navigating challenging work environments. 6. Opportunity to enhance leadership and management skills despite limited support. 7. Valuable experience in multitasking and juggling multiple responsibilities. 8. Developing a strong work ethic and determination in the face of adversity. 9. Gaining insight into the operations of a retail repair service provider. 10. Potential for personal growth and learning important lessons about workplace dynamics and self-reliance.

Cons

1. Inadequate support and resources upon joining, leading to a disorganized and chaotic work environment. 2. Lack of essential equipment and tools for effective repair diagnosis and operations. 3. Insufficient training and guidance on critical procedures and processes, especially those required by Samsung audits. 4. Unfair expectations of passing certification tests without proper preparation or support. 5. Overwhelming workload handling multiple roles and responsibilities without adequate compensation or benefits. 6. Exposure to unsafe working conditions, such as being forced to work alongside a COVID-19-positive colleague. 7. Excessive working hours without overtime pay, leading to burnout and increased stress. 8. Poor communication and after-hours expectations, contributing to work-life imbalance. 9. Lack of competitive compensation and benefits compared to industry standards. 10. Overall, the role proved to be unsustainable due to the lack of support, recognition, and unacceptable working conditions.

1.0
Aug 9, 2024
Recommend
CEO approval
Business Outlook

Pros

- None - None - None - None - None

Cons

You'll be hired because you want to fix electronics. What they actually want are insurance salesmen

Viewing 130 - 132 of 827 Reviews

Glassdoor has 836 uBreakiFix reviews submitted anonymously by uBreakiFix employees. Read employee reviews and ratings on Glassdoor to decide if uBreakiFix is right for you.