Does uBreakiFix pay their employees well?

According to anonymously submitted Glassdoor reviews, uBreakiFix employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at uBreakiFix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at uBreakiFix?

37% of uBreakiFix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated uBreakiFix 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at uBreakiFix?

Technician (183) , Repair Technician (144) , Manager (54) , Store Manager (42) , Lead Technician (32) , Remote Technician (23) , Cell Phone Repair Technician (18) , General Manager (14) , Assistant Manager (13) , Electronics Repair Technician (11) , Electronics Technician (10) , Computer Repair Technician (7) , Computer Technician (6) , Mobile Technician (5) , Remote Repair Technician (5)

What are the pros of working at uBreakiFix according to real employee reviews?

"And great people" ((in 39 reviews)); "Great coworkers Get to learn more about the tech world Get to help people out in a satisfying way" ((in 30 reviews)); "You learn a lot and have a good work environment to do so" ((in 23 reviews)); "Flexible hours and usually simple workflow." ((in 16 reviews)); "Great learning experience" ((in 15 reviews))

What are the cons of working at uBreakiFix according to real employee reviews?

"Pay is low for the skill required for successful repairs Corporate locations prioritize profit over people every single time." ((in 99 reviews)); "The management was poor." ((in 50 reviews)); "Corporate is destroying right to repair, most techs and training are bad." ((in 19 reviews)); "My manager was completely incompetent," ((in 11 reviews)); "upper management has terrible communication and is very disorganized" ((in 10 reviews))

What are employees saying about uBreakiFix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about uBreakiFix layoffs and their outlook for job security at uBreakiFix in 2026.

What are the top reviewed uBreakiFix locations?

Orlando , Chicago , New York , Atlanta , Houston , Little Rock , Denver , Charlotte , San Jose , Jacksonville , Phoenix , Dallas , Knoxville , Los Angeles , Grand Rapids , Raleigh , Austin , Tampa , Virginia Beach , Milwaukee , San Antonio , Brentwood , Santa Clara , Lafayette , Kennesaw , Millburn , Algonquin , Geneva , Garden City , Omaha

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uBreakiFix

uBreakiFix reviews

3.1

37% would recommend to a friend

(826 total reviews)

Justin C Wetherill

39% approve of CEO

33% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Work/Life balance

2.8

Culture & values

2.6

Compensation and benefits

2.5

Senior management

2.5

Career opportunities

uBreakiFix has an employee rating of 3.1 out of 5 stars, based on 826 company reviews on Glassdoor which indicates that most employees have a good working experience there. The uBreakiFix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

826 reviews

2.0

Apr 21, 2026

Valuable learning experience but feels overworked

Manager

Recommend

CEO approval

Business Outlook

Pros

Learned a lot, from board repair to management.

Cons

Overworked, its never enough. On call 24/7. Work for a corp office rather than a franchise.

4.0

Apr 16, 2026

Decent job, but YMMV depending on ownership

Store manager

Recommend

CEO approval

Business Outlook

Pros

Decent pay, depending on franchise/corporate and which franchise owners you work for (same goes for things like PTO - ymmv depending on who owns the store you work for) Every day is a learning experience Cool coworkers

Cons

Corporate (Asurion, mainly) have completely lost focus on what these stores are (you know...repair shops) and demand that technicians also be insurance sales people Customers can be absolutely unreasonable, expecting literal magic in some cases - most people are actually very stupid about the tech they use every day, which can make the customer-facing part of the job very frustrating. For my fellow women, some customers will absolutely assume you just stand at the counter and look pretty/demand to talk to a male tech because they don't think you're capable/refuse to take you seriously.

3.0

Apr 15, 2026

Fun repair work overshadowed by pushy sales tactics

Lead technician

Recommend

CEO approval

Business Outlook

Pros

Good way to learn and help people with electronics and learn to repair them.

Cons

Way to pushy by corporate to sell memberships and less concerned on actual repairs. Company is turning into a insurance scam company. Sad because the repair side is quite fun.

Viewing 13 - 15 of 826 Reviews

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Jobs at uBreakiFix

Cell Phone Repair (Will Drive Company Vehicle)

Store/Remote Technician

Store/Remote Technician

Cellphone Repair (Will Drive Company Vehicle Some Days)

Customer Experience & Tech Specialist (Samsung/Google) - We Will Train