Does uBreakiFix pay their employees well?

According to anonymously submitted Glassdoor reviews, uBreakiFix employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at uBreakiFix. This rating has been stable over the past 12 months.

How satisfied are employees working at uBreakiFix?

37% of uBreakiFix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated uBreakiFix 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at uBreakiFix?

Technician (184) , Repair Technician (144) , Manager (54) , Store Manager (42) , Lead Technician (32) , Remote Technician (23) , Cell Phone Repair Technician (18) , General Manager (14) , Assistant Manager (13) , Electronics Repair Technician (11) , Electronics Technician (10) , Computer Repair Technician (7) , Computer Technician (6) , Mobile Technician (5) , Remote Repair Technician (5)

What are the pros of working at uBreakiFix according to real employee reviews?

"And great people" ((in 40 reviews)); "Great coworkers Get to learn more about the tech world Get to help people out in a satisfying way" ((in 30 reviews)); "You learn a lot and have a good work environment to do so" ((in 24 reviews)); "Flexible hours and usually simple workflow." ((in 18 reviews)); "Learned a lot about technology and how to repair" ((in 6 reviews))

What are the cons of working at uBreakiFix according to real employee reviews?

"Pay is low for the skill required for successful repairs Corporate locations prioritize profit over people every single time." ((in 95 reviews)); "The management was poor." ((in 48 reviews)); "Corporate is destroying right to repair, most techs and training are bad." ((in 20 reviews)); "My manager was completely incompetent," ((in 11 reviews)); "upper management has terrible communication and is very disorganized" ((in 8 reviews))

What are employees saying about uBreakiFix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about uBreakiFix layoffs and their outlook for job security at uBreakiFix in 2026.

What are the top reviewed uBreakiFix locations?

Orlando , Chicago , New York , Atlanta , Houston , Little Rock , Denver , Charlotte , San Jose , Jacksonville , Phoenix , Dallas , Knoxville , Los Angeles , Grand Rapids , Raleigh , Austin , Tampa , Virginia Beach , Milwaukee , San Antonio , Brentwood , Santa Clara , Lafayette , Kennesaw , Millburn , Algonquin , Geneva , Garden City , Omaha

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uBreakiFix

uBreakiFix reviews

3.1

37% would recommend to a friend

(828 total reviews)

Justin C Wetherill

41% approve of CEO

34% positive business outlook

Ratings by category

3.6

Diversity & inclusion

2.9

Culture & values

2.9

Work/Life balance

2.6

Compensation and benefits

2.6

Career opportunities

2.5

Senior management

uBreakiFix has an employee rating of 3.1 out of 5 stars, based on 828 company reviews on Glassdoor which indicates that most employees have a good working experience there. The uBreakiFix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

828 reviews

2.0

Mar 1, 2024

Overworked & Underpaid

Repair technician

Recommend

CEO approval

Business Outlook

Pros

Amazing coworkers when not high or drunk

Cons

Amazing coworkers when not high or drunk When working on computers more than likely you wont have the expected tools required to perform a great job Poor management Dealing with Asurion repairs is quite annoying because Asurion will send customers to the store knowing we don't have a screen. This leads to customers being mad at us for not reason. You are also forced to sale Asurion home + which in my opinion is basically a scam. Also store was sold and everyone was layed off with two weeks notice.

4.0

Feb 29, 2024

Good franchise

Technician

Recommend

CEO approval

Business Outlook

Pros

The ability to work with electronics and find creative solutions to problems is unique and rewarding.

Cons

It is often overlooked how important and prominent customer relationships is in this industry, so having good customer service skills is required.

4.0

Feb 27, 2024

Fun Job

Technician

Recommend

CEO approval

Business Outlook

Pros

Chill environment, easy to learn the job. People are fun to work with, Great job security.

Cons

So chill sometimes people won't do their job. Can be frusterating working with Samsung, Google partners due to the dumb crap they make us do to make our lives harder.

Viewing 169 - 171 of 828 Reviews

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Jobs at uBreakiFix

Store/Remote Technician

Store/Remote Technician

Inventory Coordinator

Store/Mobile Technician

Store/Mobile Technician