Does uBreakiFix pay their employees well?

According to anonymously submitted Glassdoor reviews, uBreakiFix employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at uBreakiFix. This rating has been stable over the past 12 months.

How satisfied are employees working at uBreakiFix?

37% of uBreakiFix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated uBreakiFix 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at uBreakiFix?

Technician (184) , Repair Technician (144) , Manager (54) , Store Manager (42) , Lead Technician (32) , Remote Technician (23) , Cell Phone Repair Technician (18) , General Manager (14) , Assistant Manager (13) , Electronics Repair Technician (11) , Electronics Technician (10) , Computer Repair Technician (7) , Computer Technician (6) , Senior Technician (6) , Mobile Technician (5)

What are the pros of working at uBreakiFix according to real employee reviews?

"And great people" ((in 37 reviews)); "Great coworkers Get to learn more about the tech world Get to help people out in a satisfying way" ((in 30 reviews)); "You learn a lot and have a good work environment to do so" ((in 22 reviews)); "Great learning experience" ((in 15 reviews)); "Learned a lot about technology and how to repair" ((in 8 reviews))

What are the cons of working at uBreakiFix according to real employee reviews?

"Pay is low for the skill required for successful repairs Corporate locations prioritize profit over people every single time." ((in 97 reviews)); "The management was poor." ((in 46 reviews)); "Corporate is destroying right to repair, most techs and training are bad." ((in 22 reviews)); "Long hours" ((in 15 reviews)); "My manager was completely incompetent," ((in 10 reviews))

What are employees saying about uBreakiFix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about uBreakiFix layoffs and their outlook for job security at uBreakiFix in 2026.

What are the top reviewed uBreakiFix locations?

Orlando , Chicago , New York , Atlanta , Houston , Little Rock , Denver , Charlotte , San Jose , Jacksonville , Phoenix , Dallas , Knoxville , Los Angeles , Grand Rapids , Raleigh , Austin , Tampa , Virginia Beach , Milwaukee , San Antonio , Brentwood , Santa Clara , Lafayette , Kennesaw , Millburn , Algonquin , Geneva , Garden City , Omaha

uBreakiFix reviews

3.1

37% would recommend to a friend

(829 total reviews)

Justin C Wetherill

41% approve of CEO

34% positive business outlook

Ratings by category

3.6

Diversity & inclusion

2.9

Culture & values

2.9

Work/Life balance

2.6

Compensation and benefits

2.6

Career opportunities

2.5

Senior management

uBreakiFix has an employee rating of 3.1 out of 5 stars, based on 829 company reviews on Glassdoor which indicates that most employees have a good working experience there. The uBreakiFix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

829 reviews

2.0

Aug 14, 2024

Stressful

Repair technician

Recommend

CEO approval

Business Outlook

Pros

Repair Knowledge Great co workers

Cons

Very stressful environment. Clients will come into store and be told by insurance rep that device will be repaired in an unreasonably short amount of time. Clients will come in with a claim that we cant actually process due to damage being present where the claim doesn't cover. Clients will often time be told one thing over the phone that we cannot do in store. Clients will use you as a verbal punching bag due to getting the run around by people at the insurance company. Most clients don't understand that the store location don't have any ability to adjust claims or insurance. We just repair the actual device here. You will probably be saying that last sentence to customers everyday.

2.0

Aug 10, 2024

Overworked and Underappreciated

Store manager

Recommend

CEO approval

Business Outlook

Pros

1. Opportunity for hands-on experience in developing a store from the ground up. 2. Exposure to a variety of tasks, offering a diverse skill set development. 3. Experience in managing customer interactions and problem-solving. 4. Exposure to working with Samsung products and undergoing their certification process. 5. Building resilience and adaptability in navigating challenging work environments. 6. Opportunity to enhance leadership and management skills despite limited support. 7. Valuable experience in multitasking and juggling multiple responsibilities. 8. Developing a strong work ethic and determination in the face of adversity. 9. Gaining insight into the operations of a retail repair service provider. 10. Potential for personal growth and learning important lessons about workplace dynamics and self-reliance.

Cons

1. Inadequate support and resources upon joining, leading to a disorganized and chaotic work environment. 2. Lack of essential equipment and tools for effective repair diagnosis and operations. 3. Insufficient training and guidance on critical procedures and processes, especially those required by Samsung audits. 4. Unfair expectations of passing certification tests without proper preparation or support. 5. Overwhelming workload handling multiple roles and responsibilities without adequate compensation or benefits. 6. Exposure to unsafe working conditions, such as being forced to work alongside a COVID-19-positive colleague. 7. Excessive working hours without overtime pay, leading to burnout and increased stress. 8. Poor communication and after-hours expectations, contributing to work-life imbalance. 9. Lack of competitive compensation and benefits compared to industry standards. 10. Overall, the role proved to be unsustainable due to the lack of support, recognition, and unacceptable working conditions.

1.0

Aug 9, 2024

Garbage company

Lead technician

Recommend

CEO approval

Business Outlook

Pros

- None - None - None - None - None

Cons

You'll be hired because you want to fix electronics. What they actually want are insurance salesmen

Viewing 253 - 255 of 829 Reviews

Top companies for "Compensation and Benefits" near you

The Revenue Optimization Companies (T-ROC)

3.8★Compensation & Benefits

Carhartt

3.7★Compensation & Benefits

P.C. Richard & Son

3.5★Compensation & Benefits

Bestbuy Mobile

3.6★Compensation & Benefits

Jobs at uBreakiFix

Cell Phone / Computer Repair Technician

Inventory Coordinator

Repair Store Manager - uBreakiFix By Asurion

Computer Repair Technician

Huntington Station, NY

uBreakiFix

uBreakiFix reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Stressful

Overworked and Underappreciated

Garbage company

Top companies for "Compensation and Benefits" near you

Jobs at uBreakiFix

uBreakiFix reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

uBreakiFix reviews FAQs

Jobs at uBreakiFix