Does uBreakiFix pay their employees well?

According to anonymously submitted Glassdoor reviews, uBreakiFix employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at uBreakiFix. This rating has been stable over the past 12 months.

How satisfied are employees working at uBreakiFix?

37% of uBreakiFix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated uBreakiFix 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at uBreakiFix?

Technician (184) , Repair Technician (144) , Manager (54) , Store Manager (42) , Lead Technician (32) , Remote Technician (23) , Cell Phone Repair Technician (18) , General Manager (14) , Assistant Manager (13) , Electronics Repair Technician (11) , Electronics Technician (10) , Computer Repair Technician (7) , Computer Technician (6) , Senior Technician (6) , Mobile Technician (5)

What are the pros of working at uBreakiFix according to real employee reviews?

"And great people" ((in 37 reviews)); "Great coworkers Get to learn more about the tech world Get to help people out in a satisfying way" ((in 30 reviews)); "You learn a lot and have a good work environment to do so" ((in 22 reviews)); "Great learning experience" ((in 15 reviews)); "Learned a lot about technology and how to repair" ((in 8 reviews))

What are the cons of working at uBreakiFix according to real employee reviews?

"Pay is low for the skill required for successful repairs Corporate locations prioritize profit over people every single time." ((in 97 reviews)); "The management was poor." ((in 46 reviews)); "Corporate is destroying right to repair, most techs and training are bad." ((in 22 reviews)); "Long hours" ((in 15 reviews)); "My manager was completely incompetent," ((in 10 reviews))

What are employees saying about uBreakiFix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about uBreakiFix layoffs and their outlook for job security at uBreakiFix in 2026.

What are the top reviewed uBreakiFix locations?

Orlando , Chicago , New York , Atlanta , Houston , Little Rock , Denver , Charlotte , San Jose , Jacksonville , Phoenix , Dallas , Knoxville , Los Angeles , Grand Rapids , Raleigh , Austin , Tampa , Virginia Beach , Milwaukee , San Antonio , Brentwood , Santa Clara , Lafayette , Kennesaw , Millburn , Algonquin , Geneva , Garden City , Omaha

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uBreakiFix

uBreakiFix reviews

3.1

37% would recommend to a friend

(829 total reviews)

Justin C Wetherill

41% approve of CEO

34% positive business outlook

Ratings by category

3.6

Diversity & inclusion

2.9

Culture & values

2.9

Work/Life balance

2.6

Compensation and benefits

2.6

Career opportunities

2.5

Senior management

uBreakiFix has an employee rating of 3.1 out of 5 stars, based on 829 company reviews on Glassdoor which indicates that most employees have a good working experience there. The uBreakiFix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

829 reviews

5.0

Apr 28, 2023

Great starting point for device repair

Level 2 technician

Recommend

CEO approval

Business Outlook

Pros

Fantastic internal repair guides. Work environment can be relaxed, but as a franchise its down to your intake amount

Cons

No benefits, again, maybe its different for franchises Outreach to their franchised locations, and helping with marketing for those franchised locations can be poor.

3.0

Apr 23, 2023

uBreakiFix Technician

Technician

Recommend

CEO approval

Business Outlook

Pros

Through explanations for repairs. Detailed training videos. Support from other technicians in the area.

Cons

Lack of communication from cooperate.

3.0

Apr 19, 2023

Must be interested in Technonoly

Technician

Recommend

CEO approval

Business Outlook

Pros

Friendly staff, Google is where you learn, flexible hours

Cons

Low ceiling, under payed, stressful work environment, under appreciated

Viewing 268 - 270 of 829 Reviews

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Jobs at uBreakiFix

Sales and Repair Technician

Computer Repair Technician

Huntington Station, NY

$18 - $25 /hr

(Employer provided)

View job

Sales and Repair Technician

Repair Store Manager - uBreakiFix By Asurion