uBreakiFix reviews

3.1

37% would recommend to a friend

(830 total reviews)

Justin C Wetherill

41% approve of CEO

34% positive business outlook

uBreakiFix has an employee rating of 3.1 out of 5 stars, based on 830 company reviews on Glassdoor which indicates that most employees have a good working experience there. The uBreakiFix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

830 reviews
1.0
Feb 19, 2023

Poor management

Recommend
CEO approval
Business Outlook

Pros

Position can be fairly easy depending on season.

Cons

Management is extremely unprofessional and disorganized. A lot of scams happen behind closed doors with the repairs and customer agreements.

1.0
Feb 19, 2023
Recommend
CEO approval
Business Outlook

Pros

You get to learn how to fix small electronics

Cons

Everything.. Of you are in a corporate location and technically work for Asurion be aware, UBREAKIFIX is the black sheep of the company and only wants to use UBREAKIFIX as a means to sell their home plus protection plan and if the location isn't profitable they will quickly sell the store to a franchise and remove your employment over the the franchise. Once you are employed with the franchise (that's is they even extend an offer to you) most likey you will loose everything because most franchise do not offer paid vacation, 401K nor paid sick days and also you'll probably get a big pay cut for doing the same job. Each franchise owner is different but one thing is the same is that they fudge the pricing of any repair to maximize their profit using poor quality parts and selling them at premium prices.

4.0
Feb 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Work on the latest phones, be it screen replacement, battery replacement or any hardware issue it may have. At least for my branch, I had the opportunity to work on PCs and consoles.

Cons

Can get very busy, people break their devices all the time and you will have repairs to do, but busy is good in my book. No growth outside of becoming a store manager.

Viewing 286 - 288 of 830 Reviews

Glassdoor has 839 uBreakiFix reviews submitted anonymously by uBreakiFix employees. Read employee reviews and ratings on Glassdoor to decide if uBreakiFix is right for you.