How does the salary as Customer Service Manager at Goodwill compare with the base salary range for this job?

The average salary for Customer Service Manager is $80,421 per year (estimate) in US , which is 58% higher than the average Goodwill salary of $50,851 per year (estimate) for this job.

Are Customer Service Manager professionals at Goodwill in US satisfied with their compensation?

Goodwill employees working as Customer Service Manager in US have attributed a compensation and benefits rating of 2 out of 5 stars, based on 4 ratings. This is in line with the average of Customer Service Manager professionals at Goodwill worldwide.

What is the salary trajectory of a Customer Service Manager?

The salary trajectory of a Customer Service Manager ranges between locations and employers. The salary starts at $65,050 per year (estimate) and goes up to $233,883 per year (estimate) for the highest level of seniority.

How much does a Customer Service Manager make at Goodwill?

The estimated average salary for a Customer Service Manager at Goodwill is $80,421 per year or $39 per hour, but some professionals have reported earning up to roughly $132,726 per year (90th percentile). The typical pay range is between $62,321 (25th percentile) and $105,158 (75th percentile) annually. This is based on 10 salaries submitted by Goodwill Customer Service Manager professionals on Glassdoor, as of Jul 2026.

What is the typical salary for a Customer Service Manager per hour?

Customer Service Manager professionals typically earn between $30 and $51 per hour.

What is the typical salary for a Customer Service Manager per month?

Customer Service Manager professionals typically earn between $5,193 and $8,763 monthly.

What is the pay for job titles similar to Customer Service Manager at Goodwill?

Customer Service Supervisor - with an estimated total pay of $39K - $50K/yr, Customer Service Manager (CSM) - with an estimated total pay of $40K - $54K/yr, Customer Service Manager - with an estimated total pay of $43K - $59K/yr

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Goodwill

All Goodwill salaries

Total salary range for Goodwill Customer Service Manager

Total Pay

$43K

$59K_/yr

About our data

Last updated Apr 10, 202510 Salaries submitted

Pay breakdown

$51K

Median total pay

Base Pay

100%

$43K - $59K/yr

$51K/yrmedian

Deep dive into Pay

Recent salaries shared by Customer Service Manager at Goodwill

Job Title | Years of Experience

Base • Additional pay

Location

Date submitted

Job Title | Years of Experience

Location

Date submitted

Base • Additional pay

Customer Service Manager

1-3 years

$37K/yr

($37K • $0)

Surprise, AZ

submitted on Oct 1, 2025

$37K/yr

$37K • $0

Customer Service Manager

1-3 years

$34K/yr

($34K • $0)

Las Vegas, NV

submitted on Jun 18, 2024

$34K/yr

$34K • $0

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Customer Service Manager

1-3 years

$31K - $36K/yr

Mesa, AZ

submitted on Nov 11, 2021

$31K - $36K/yr

Customer Service Manager

1-3 years

$33K - $38K/yr

Phoenix, AZ

submitted on Apr 26, 2021

$33K - $38K/yr

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Goodwill

Total salary range for Goodwill Customer Service Manager

About our data

Pay breakdown

$51K

Recent salaries shared by Customer Service Manager at Goodwill

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Total salary range for Goodwill Customer Service Manager

About our data

Pay breakdown

$51K

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