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The EU T+1 Industry Committee’s much-anticipated High-Level Roadmap has made an unequivocal commitment to an October 2027 transition date. However, the Roadmap presents legally non-binding recommendations rather than mandatory obligations, which may dispel a sense of urgency around the task at hand. As we saw with the UK’s Accelerated Settlement Taskforce report, market alignment is most successful when firms engage early, prioritise automation and prepare thoroughly. In our latest article we highlight three key areas within the Roadmap that firms should prioritize as they prepare for the transition. ➡️ https://www.capco.com/intelligence/capco-intelligence/eu-tplus1-transition Author: @Steve Higgins
What can the Aflac breach teach us about the future of cybersecurity in insurance? It’s a reminder that the biggest threats aren’t always technical. Social engineering tactics like phishing and impersonation are proving just as effective, especially when attackers target help desks and credential resets. Our latest blog dives into: ✔️ How the Aflac incident reflects a broader shift in attack patterns ✔️ Why the human layer is both the biggest vulnerability and a critical defense ✔️ What insurers can do to strengthen non-technical safeguards ✔️ Four key questions every insurance leader should be asking Cybercriminals are evolving fast. The insurers that stay ahead will be the ones that rethink traditional defenses, embody a security-first culture and turn people into a true security asset. Read the full blog to explore how a multi-layered approach can build long-term resilience ➡️ https://www.capco.com/Intelligence/Capco-Intelligence/cybersecurity-threats-in-insurance-lessons-from-the-aflac-breach Authors: @Paul Laurent, @Andy Soodek, CIPP-E, CISSP, CISM, MBA, and @Salman Amindavar
Thank you to our clients who joined us for an engaging evening on generative AI strategies in financial services. The conversation was rich with shared experiences, forward-looking insights, and practical ideas for scaling GenAI with impact. We’re grateful to Microsoft for co-hosting the event and to both teams for helping lead the dialogue. Mark Hickson and Craig Ballard from @Microsoft and @Suzanne Muir, @Shawn Adams, @Liam Armstrong, and @Peter Jaques from @Capco Canada brought powerful perspectives on what scalable success really looks like, grounded in hands-on experience. Together, we explored real-world GenAI adoption, our joint frameworks for driving value, and what is truly achievable in financial services. From top use cases to common challenges, the discussion made clear that GenAI is moving fast and firms that scale with purpose will lead the way. To learn more about Capco’s approach to GenAI in financial services, visit https://www.capco.com/genai Looking forward to what comes next. #GenerativeAI #FinancialServices
𝗥𝗲𝘃𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝗶𝘇𝗲 𝗬𝗼𝘂𝗿 𝗙𝗶𝗻𝗮𝗻𝗰𝗶𝗮𝗹 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝘄𝗶𝘁𝗵 𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗔𝗜 Agentic AI offers intelligent payment routing, automated reconciliation, and dynamic payment authorization. Enhance efficiency and security in your financial processes. 💡 Learn more about these innovations in our full article: https://www.capco.com/intelligence/capco-intelligence/agentic-ai-transforming-payments-and-cash-management
Capco's @Daniel Outcalt spoke at @NICE Actimize's ENGAGE conference in NYC. This conference serves as a meeting place for Financial Crimes Compliance (FCC) professionals across the financial services industry to connect on the future of FCC enabling technologies and the corresponding impacts on operating models. Daniel and NICE Actimize’s Lee Garf shared key insights from a joint Capco and Actimize industry survey on trade and communication surveillance. The survey uncovered some undeniable trends in surveillance, including: ✅ 𝗢𝘃𝗲𝗿𝘄𝗵𝗲𝗹𝗺𝗶𝗻𝗴 𝗮𝗱𝗼𝗽𝘁𝗶𝗼𝗻 𝗼𝗳 𝗔𝗜 𝗳𝗼𝗿 𝘀𝘂𝗿𝘃𝗲𝗶𝗹𝗹𝗮𝗻𝗰𝗲: Over 75% of respondents are using or exploring AI ✅ 𝗜𝗻𝗰𝗿𝗲𝗮𝘀𝗶𝗻𝗴 𝗶𝗻𝘃𝗲𝘀𝘁𝗺𝗲𝗻𝘁 𝗶𝗻 𝘀𝘂𝗿𝘃𝗲𝗶𝗹𝗹𝗮𝗻𝗰𝗲 𝘁𝗲𝗮𝗺𝘀: 90% of respondents expect headcounts to remain static or increase ✅ 𝗣𝗿𝗶𝗼𝗿𝗶𝘁𝗶𝘇𝗮𝘁𝗶𝗼𝗻 𝗼𝗳 𝗻𝗼𝗻-𝗳𝗶𝗻𝗮𝗻𝗰𝗶𝗮𝗹 𝗺𝗶𝘀𝗰𝗼𝗻𝗱𝘂𝗰𝘁 𝗺𝗼𝗻𝗶𝘁𝗼𝗿𝗶𝗻𝗴: 70% of respondents routinely monitor this If you’d like to learn how Capco can support your surveillance strategy, let’s connect 👉 https://www.capco.com/Contact
𝗔𝗿𝗲 𝘆𝗼𝘂𝗿 𝗰𝗼𝘀𝘁 𝘁𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗲𝗳𝗳𝗼𝗿𝘁𝘀 𝗯𝘂𝗶𝗹𝘁 𝘁𝗼 𝗹𝗮𝘀𝘁 𝗼𝗿 𝗷𝘂𝘀𝘁 𝗰𝗵𝗮𝘀𝗶𝗻𝗴 𝗾𝘂𝗶𝗰𝗸 𝘄𝗶𝗻𝘀? Many financial institutions focus on immediate savings like headcount cuts or vendor reductions at the expense of long-term efficiency. Without addressing structural inefficiencies or aligning efforts with strategic goals, these institutions risk reduced capacity, operational friction, and stalled growth. This blog explores how aligning talent, optimizing workflows, and better leveraging technology can eliminate low-value work and drive lasting impact. By combining tactical cost actions with strategic transformation levers, institutions can build a more resilient, scalable, and efficient future. See how to move beyond the quick win 👉 https://www.capco.com/intelligence/capco-intelligence/building-a-sustainable-cost-transformation-strategy Authors: @Jason Noran, @Christopher de Sousa & Claire McNeary
Capco Chicago colleagues got together to celebrate Pride Month at the Chicago Cubs' Pride Celebration at Wrigley Field as they took on the Pittsburgh Pirates ⚾🏳️🌈 It was an amazing evening full of fun, and we cannot wait for our next get together! It doesn't hurt that the game ended with a W! 😎 #BYAW #BeYourselfAtWork #TeamCapco #BYAW
Cyber threats are evolving, and personal lines insurers are in the crosshairs. @Shannon Worsham, MBA, CPCU, Partner at Capco, explains in a @P&C Specialist article that high volumes of sensitive data and third-party vendor exposure make these insurers prime targets. She outlines how organizations can build resilience by protecting core infrastructure, securing data from the inside out, and adopting AI-aware practices. Read more of Shannon’s insights ➡️ https://www.pandcspecialist.com/lead/enroll/4866424/663174?from=https%3A%2F%2Fwww.pandcspecialist.com%2Fc%2F4866424%2F663174%3Freferrer_module%3Dgoogle.com%26highlight%3Dcapco&referrerId=1&referrerDomain=google.com
𝗟𝗲𝘃𝗲𝗿𝗮𝗴𝗶𝗻𝗴 𝗥𝗲𝗴𝘂𝗹𝗮𝘁𝗶𝗼𝗻 𝗮𝘀 𝗮 𝗖𝗼𝗺𝗽𝗲𝘁𝗶𝘁𝗶𝘃𝗲 𝗔𝗱𝘃𝗮𝗻𝘁𝗮𝗴𝗲 The new Capco Regulatory Heatmap 2025–2027 highlights what truly matters: • CRD VI, ESG Risk Management & CSRD • Financial & Operational Resilience (DORA) • Retail Investment Strategy & MiFID II/MiFIR Review • AMLD 6 & PSD 3 👉 Get a clear overview now and turn regulatory complexity into strategic clarity: https://www.capco.com/intelligence/capco-intelligence/regulatory-heatmap-2025-2027 For deeper insights and global perspectives across the financial services and energy sectors, please note that our Global Regulatory Horizon newsletter will be published shortly.
🔍 Basel IV: Redefining Business Strategies Basel IV will provide a platform for banks to benefit from a range of business opportunities if they can embrace adaptive business strategies, nimble capital planning, strong cross-border data discipline, and transparent risk governance. 🏦Discover our latest white paper here https://www.capco.com/Intelligence/Capco-Intelligence/basel-iv-change-management-as-a-profitable-investment and learn more about our solutions for effective change management, transformation, and analytics.
