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Financial institutions are moving beyond the AI hype cycle and asking harder questions about trust, accountability, and data transparency. Following the @American Bankers Association Risk & Compliance Conference, Capcoโs @Jak Hart shares why the industry is shifting focus back to governance fundamentals and what that means for scaling AI responsibly. Read the full perspective and explore where organizations are starting their governance journey: https://www.capco.com/Intelligence/Capco-Intelligence/beyond-the-ai-black-box
Banks that automate standard processes win twice. They reduce operational costs and deliver the seamless digital experiences customers expect. AI-powered CRM self-service makes this possible at scale. If you are looking for quick wins with measurable impact, this is where to start. ๐ Explore the full article: https://www.capco.com/Intelligence/Capco-Intelligence/self-service-with-ai-and-crm
Weโre proud to share that Capcoโs UK AI Lab took first place at @OpenAIโs recent Codex Hackathon in the face of stiff competition from many other very talented teams. Our entry focused on a retail banking use case, helping frontline teams better support vulnerable customers through AI-generated customer profiles and next-best actions, powered by transaction and behavioural data. This win reflects the impact of the solution our team built and the focus on creating practical, meaningful outcomes that address the challenges our clients face. Find out more about our AI Labs โก๏ธ https://www.capco.com/ai/capco-ai-labs
Creating inclusive workplaces starts with understanding experiences that are not always visible. Capcoโs @Helen Needham shares her experience of autism in the workplace, reflecting on masking, mentoring, workplace expectations and the importance of creating environments where different ways of thinking are supported and valued. Recently featured in The Times, Helenโs story highlights why inclusion is not one-size-fits-all. Read the full Q&A here: https://www.capco.com/About-Us/Be-Yourself-At-Work/women-autism-and-the-workplace
We were delighted to support @BA Life 2026 for another year, this time as Gold Sponsors, bringing together a fantastic business analysis community to explore how the role continues to evolve. It was great to see so much engagement throughout the day as @John Wisner, @Martin Lee and @Christie Lau shared perspectives on building more fulfilling and impactful BA careers, as well as how design thinking and AI are shaping better outcomes for organisations. A big thank you to the organisers and to everyone who joined our sessions. The conversation doesnโt stop here. If youโre interested in exploring a career at Capco, visit our careers page: https://www.capco.com/Careers #BALife #BALife2026 #BusinessAnalysis #BusinessAnalysisTraining
Anthropicโs Glasswing initiative highlights three shifts financial institutions should pay attention to: โข Faster vulnerability discovery and exploitation โข A narrowing window of advantage for defenders โข Increasing pressure on patching, prioritization, and response speed As AI capabilities scale, resilience will depend less on static controls and more on how quickly organizations can act. This means focusing on what is exploitable, accelerating remediation for critical assets, and reducing decision latency across teams. Read the full article to see how Capco helps firms move faster: https://www.capco.com/Intelligence/Capco-Intelligence/anthropic-glasswing-signals-shorter-cyber-risk-cycles
Weโre excited to be heading to SIFMA's 2026 Operations Conference & Exhibition in Marco Island! Our team will be on site discussing trends shaping operations, technology, and transformation across capital markets, and sharing our perspective on whatโs next. If youโll be there, feel free to reach out to our teamโweโd love to continue the conversation. @Chelsea Mattias @Mitali Drews @Chinmoy Bhatiya @Phil Kerkel @Stephen Budge
Capco is participating in the AI Lab at the @American Bankers Association Risk & Compliance Conference, where @Chinmoy Bhatiya and @Julien G. Arpin will be demoing ๐๐๐ ๐๐๐ง๐ข๐, a practical AI use case for AML and SAR automation. ๐ Wednesday, May 6 โฐ 3:15โ4:15 PM ET ๐ Charlotte Convention Center ๐๐๐ ๐ก๐จ๐ฐ ๐๐๐ ๐๐๐ง๐ข๐ ๐ก๐๐ฅ๐ฉ๐ฌ: โ๏ธ Standardize narratives for audit readiness โ๏ธ Aggregate data across systems and sources โ๏ธ Speed up SAR narrative writeups in seconds โ๏ธ Keep humans in the loop for validation and control After the session, feel free to stop by booth 612 to continue the conversation with the Capco team!
As FINRA raises expectations around best-interest evidence, firms need to rethink how they approach suitability surveillance and compliance. Capcoโs @Daniel Outcalt will be speaking at @NICE Actimizeโs Engage NYC on April 27 alongside industry experts: ๐น Anand Maheshwari, @NICE Actimize ๐น Cromwell Fraser, @NICE Actimize ๐น Jonathan Frieder, @Accenture ๐น Roy Ben-Hur, @Deloitte Register now to be part of the conversation โก๏ธhttps://www.niceactimize.com/engage/index.html#hero
Extended trading hours, digital assets and agentic AI are introducing new considerations for how US capital markets operate. In this video, @Marc Biro, Managing Principal, shares perspectives from our latest article, which highlights five trends expected to influence the industry in 2026, from 23/5 trading and real-time situational awareness to controlled autonomy and hybrid human-agent workforces. Watch the overview and read the article โก๏ธ https://www.capco.com/intelligence/capco-intelligence/us-capital-markets-top-five-trends-for-2026
