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Three years in a row! We're thrilled to announce that we've been named a Best Place to Work in the ‘Best Career Growth’ category for the Q2 2025 Comparably awards! The awards, organized by Comparably and determined by anonymous sentiment feedback from employees, recognize satisfaction with professional development opportunities within Foundever. Join our team and discover all our career opportunities.
Foundever® Secures 'Best Company Career Growth' for Third Consecutive Year in Comparably's Best Place to Work Awards 2025
Learn the COOL framework that turns angry callers into satisfied customers! Perfect for anyone starting in call centers or looking to level up their customer service skills. Ready to apply? Find the best job for you at jobs.foundever.com
How to stay cool with angry customers every time! | Call center mock call
From Agent to Senior Operations Manager, Nizan exemplifies the remarkable career growth opportunities available at Foundever. With countless success stories throughout the organization, have you considered pursuing a thriving career in the BPO sector? Discover Nizan's journey and those of other Foundever employees at stories.foundever.com
Nizan Ibryamov - Foundever Stories
A company's true worth is exemplified by the celebration of its exceptional talent across the globe. The CXperts program honors and appreciates the outstanding interactions our team has with clients. Join us in congratulating the Global CXperts of 2025: Rahul from India, Sunny from China, Miguel from Brazil, Elisabete from Portugal, Ariel from Costa Rica, Marta from El Salvador and Barbara from Canada.
A company's true worth is exemplified by the celebration of its exceptional talent across the globe. The CXperts program honors and appreciates the outstanding interactions our team has with clients. Join us in congratulating the Global CXperts of 2025: Rahul from India, Sunny from China, Miguel from Brazil, Elisabete from Portugal, Ariel from Costa Rica, Marta from El Salvador and Barbara from Canada.
Exciting news! Foundever has been recognized as one of the Top 25 Inspiring Workplaces in Europe for 2025! This honor reflects our commitment to fostering a positive and empowering environment for all team members. Thank you to our incredible team for making Foundever a place where everyone can thrive! Here's to more achievements together!
Foundever® Named Top 25 Europe Inspiring Workplaces for 2025
"What I’m most proud of is not just my own progression — it’s the success of the agents I’ve mentored. Watching them grow within the business and supporting their development, just as I was supported, has been the most rewarding part of my role." Taz's story is inspiring, ambitious and transformative. Read her whole story and others at Stories.foundever.com
Tarane (Taz) Williams - Foundever Stories
As we bring the Foundever Races to a close, we look back on an event that has truly showcased the power of unity and wellness. A big shoutout to everyone who took part in it! We wrapped it up with over 2,700 amazing participants, and we couldn't be more thrilled! Your energy and involvement made it special. Thank you for being a part of our journey!
As we bring the Foundever Races to a close, we look back on an event that has truly showcased the power of unity and wellness. A big shoutout to everyone who took part in it! We wrapped it up with over 2,700 amazing participants, and we couldn't be more thrilled! Your energy and involvement made it special. Thank you for being a part of our journey!
Want to learn real-life customer service skills for call centers? In this episode of our YouTube Channel, we break down 5 rookie mistakes that new customer service representatives often make. Learn what to avoid saying to customers and what you should do instead to deliver excellent customer service. Join us!
Don't make these 5 mistakes as a customer service representative
"As I celebrate my one-year anniversary at Foundever, I feel an immense sense of pride and accomplishment." Curious to learn more about Alejandro’s journey? Explore inspiring stories from our associates at stories.foundever.com.
Foundever Stories and Testimonials
AI is here to empower and enhance individual capabilities! During Foundever #AIWeek 2025, our global teams engaged in interactive workshops, exploring real-world AI applications to improve workflows and drive innovation. Together, we're redefining the future of work, co-creating solutions that empower our associates and elevate customer journeys. A big thank you to everyone who participated! The future is bright!
Is agentic AI the future of customer experience?